Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Varied part-time hours with opportunities for growth and development.
- Why this job: Be part of a passionate team that values kindness and respect while serving food lovers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou’ll typically start your day in store and you’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Varied hours of part-time work (22.5 hours) to include early starts, late finishes, evenings and weekends. WK1-Wed 6.30-2.30, Thurs 6.30-2.30, Sat 13.45-21.45. WK2-Wed 6.30-2.30, Fri 14.00-22.00, Sat 13.45-21.45.
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in order. Being confident behind the wheel will not only help you in the role but also impress your potential employers.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. The ability to build rapport and provide excellent service is crucial for this role, so showcasing these skills can set you apart.
✨Tip Number 4
Be prepared to discuss your time management and organisational skills. Since you'll be managing delivery routes and supporting shop tasks, demonstrating your ability to juggle responsibilities effectively will be key.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Customer Delivery Driver position. Familiarise yourself with the key tasks such as delivery route checking, vehicle safety checks, and customer service expectations.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous driving roles or customer service positions. Emphasise skills like time management, adaptability, and IT literacy, which are essential for this role.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the Waitrose brand. Mention how your values align with the company's ethos of being a Partner and serving food lovers.
Check Application Requirements: Ensure you meet all application requirements, including having a valid B-Category UK manual driving licence. Double-check that you have all necessary documents ready to submit through the JLP Jobs website.
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Familiarise yourself with Waitrose and John Lewis's values and ethos. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you've built rapport with customers, as this is crucial for a role that involves direct interaction with them.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when juggling multiple tasks like deliveries and shop duties. Providing specific examples will show that you can handle the varied responsibilities of the role.
✨Discuss Your Driving Experience
If you have previous driving experience, particularly with chilled vehicles, make sure to mention it. Discussing your familiarity with vehicle safety checks and road compliance will reassure the interviewer of your capability in this area.