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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose.
- Benefits: Flexible working hours, supportive environment, and a chance to thrive.
- Other info: Exciting opportunities for personal growth and making a difference.
- Why this job: Be a vital part of a friendly team while serving food lovers.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
About the role
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and partner‑led service right to customers’ doors, while contributing to the efficient and productive running of the shop. When you’re not driving, you’ll support the team with daily tasks such as stock replenishment and housekeeping.
Due to its nature, you need to be 18 years or older to work in this role.
Key responsibilities
You’ll typically start your day in store and will be responsible for:
Checking your delivery routes for the day.
Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
Ensuring all vehicle safety checks are complete, maintaining full road compliance, health and safety.
Being an ambassador for the Waitrose brand on the road, prioritising great customer service.
Helping customers with their shopping and building a rapport based on trust and service.
Supporting the wider shop team when required with general shop‑keeping tasks.
Essential skills / experience
Full valid B‑Category UK manual driving licence with no more than 6 points.
Great customer service skills.
Time management skills.
Able to cope with the physical requirements of the role (e.g. lifting crates, moving cages).
Comfortable working independently with the ability to be self‑motivated and adaptable.
IT literate.
Desirable skills / experience
Previous experience in a driving role and knowledge of chilled vehicle handling would be welcomed.
Varied hours of part‑time work (20 hours) across seven days, including early starts, late finishes, evenings and weekends between 06:00 and 22:00.
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Customer Delivery Driver, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This way, you can show how your own values align with theirs, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical questions! As a delivery driver, you might be asked about your driving experience or how you handle time management. Brush up on these topics so you can answer confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Waitrose team!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring that friendly, welcoming vibe to our customers, just like we do at Waitrose!
Highlight Relevant Experience: If you've got any previous driving or customer service experience, make sure to mention it! We love seeing how your skills can contribute to our team and help us deliver top-notch service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any potential challenges. Being able to discuss how you would handle different scenarios on the road shows that you're proactive and prepared.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, as demonstrating your ability to build rapport with customers is key for this role.
✨Highlight Your Time Management Abilities
Prepare to discuss how you manage your time effectively, especially when juggling deliveries and shop tasks. Mention any tools or techniques you use to stay organised and ensure timely deliveries.
✨Emphasise Teamwork and Adaptability
Since you'll be supporting the shop team as well, be ready to talk about your experience working in a team environment. Highlight your adaptability and willingness to help out wherever needed, as this aligns with the company's ethos.