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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, known for its amazing brands.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team environment.
- Other info: Opportunities for career growth and a chance to thrive in a diverse workplace.
- Why this job: Be a vital part of a friendly team while making customers happy every day.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.
When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment.
Due to its nature, you must be 18‑years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be delivered efficiently directly to customers.
- Ensuring all vehicle safety checks are complete, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road, with great customer service as your number one priority.
- Helping customers with their shopping and building rapport based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills / experience you’ll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Ability to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
- Comfortable working independently, being self‑motivated and adaptable.
- Basic IT literacy.
Desirable skills / experience you may have
- Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.
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Customer Delivery Driver, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat with us.
✨Tip Number 3
Be prepared for practical questions! As a Customer Delivery Driver, you'll need to demonstrate your driving skills and knowledge of safety checks. Brush up on your driving regulations and be ready to discuss how you ensure safety on the road.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to join the Waitrose family. Don’t wait too long, as roles can close quickly!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring that friendly and welcoming vibe to our customers, just like we do at Waitrose!
Highlight Relevant Experience: If you've got any previous driving or customer service experience, make sure to mention it! We love seeing how your background aligns with the role of a Customer Delivery Driver and how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick – just a few clicks and you’re on your way to joining our fantastic team!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes and the areas you'll be covering. This shows that you're proactive and ready to hit the ground running. Plus, it’ll help you answer any questions about time management and efficiency during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer. This role is all about being an ambassador for the brand, so demonstrating your passion for helping others will really impress them.
✨Demonstrate Your Team Spirit
Even though you'll be working independently as a driver, you'll also need to support the shop team. Be ready to discuss how you’ve collaborated with others in previous roles. Highlighting your ability to work well in a team will show that you’re a great fit for their friendly environment.
✨Be Prepared for Practical Questions
Expect questions about vehicle safety checks and handling physical tasks like lifting crates. Brush up on your knowledge of health and safety regulations related to driving and deliveries. Showing that you understand the practical side of the job will set you apart from other candidates.