Customer Delivery Driver, Supermarket Assistant
Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Sheffield Full-Time No home office possible
Go Premium
John Lewis Partnership

At a Glance

  • Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
  • Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
  • Benefits: Enjoy flexible working hours and a supportive team environment.
  • Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
  • Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
  • Other info: Apply quickly as roles may close early due to high demand.

ABOUT THE ROLE

This is a really important front line role. You represent us with every single customer you meet and their impression of Waitrose & Partners is down to you. So, as well as having a flexible approach and the ability to use your initiative to deal with unexpected situations, you should be passionate about providing the very highest levels of customer service.
In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of Β£3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Duties and Responsibilities:

As Partners – members of the Partnership – it\’s our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It\’s an ethos each and every Partner works by and you\’ll carry into your own role too.

Due to the delivery/handling/selling of age restricted items, applicants must be 18 years or over to apply.

You\’ll be the friendly face of our business – the helpful driver who delivers the unique blend of Waitrose quality and outstanding service right to our customers\’ doors. When you\’re not out and about you\’ll be at the store, assisting with things like stock control and cashiering, which may involve lifting heavy products.

A good appreciation of health & safety is a must too, along with excellent driving skills – and we will ask you to take a driving assessment as part of your application.

Required essential experience skills and qualifications:

You will need a full valid UK manual driving licence with no more than six points – and you should be 18 years old or over. Part of the application process will include a licence check and a security check to confirm your suitability for the role.

Required desirable experience skills and qualifications:

Previous experience in a driving role and a knowledge of chilled vehicles would both be welcomed.

Additional Information:

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:

– We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

– Print off the job description now if you require it.

– Please be aware that due to the nature and activities of this role, all successful candidates will have a driving license check and DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the Government website.

Closing Date:

February 9, 2026

Pay:

Β£13.39 Hourly

Contract Type:

Permanent

Hours of Work:

Varied hours of part time work (7.5 to 30 hours per week) across seven days to include early starts, late finishes, evenings and weekends.

Job Level:

Partnership Level 10

Where You\’ll Be Working:

Sheffield (Waitrose & Partners), 1-3 Ecclesall Road, Sheffield, West Yorkshire, S11 8HY

ABOUT THE PARTNERSHIP

We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.

We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

Customer Delivery Driver, Supermarket Assistant employer: John Lewis Partnership

At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With flexible working options and a commitment to work-life balance, joining our team as a Customer Delivery Driver means becoming part of a supportive family dedicated to making a positive impact in the community.
John Lewis Partnership

Contact Detail:

John Lewis Partnership Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Delivery Driver, Supermarket Assistant

✨Tip Number 1

Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.

✨Tip Number 2

Brush up on your driving skills and ensure your knowledge of road safety regulations is up to date. Being able to confidently discuss your driving experience and how you maintain vehicle compliance will set you apart from other candidates.

✨Tip Number 3

Prepare to showcase your customer service skills. Think of examples from past experiences where you’ve gone above and beyond for customers, as this role heavily relies on building rapport and trust with them.

✨Tip Number 4

Be ready to discuss your time management abilities. Since the role involves juggling deliveries and shop tasks, having specific examples of how you effectively manage your time will demonstrate your suitability for the position.

We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant

Full valid B-Category UK manual driving licence
Customer Service Skills
Time Management Skills
Physical Fitness
Self-Motivation
Adaptability
IT Literacy
Communication Skills
Teamwork
Attention to Detail
Route Planning
Health and Safety Awareness

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.

Showcase Your Skills: Make sure to mention your full valid B-Category UK manual driving licence and any relevant IT skills. If you have experience with chilled vehicles, be sure to include that as well, as it is a desirable skill for this role.

Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for joining Waitrose. Share why you want to be part of their team and how you can contribute to their ethos of quality service.

How to prepare for a job interview at John Lewis Partnership

✨Showcase Your Customer Service Skills

As a Customer Delivery Driver, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past, and demonstrate your ability to build rapport with customers.

✨Demonstrate Time Management Abilities

This role requires effective time management, especially when planning delivery routes. Discuss any previous experiences where you successfully managed your time under pressure, ensuring timely deliveries.

✨Highlight Your Driving Experience

Make sure to mention your driving experience, particularly if you have worked with chilled vehicles before. Having a full valid B-Category UK manual driving licence is essential, so be ready to discuss your driving history and safety practices.

✨Emphasise Teamwork and Adaptability

Since you'll also support the shop team, it's important to show that you're a team player. Share instances where you've worked collaboratively with others and how you adapt to changing situations or tasks.

Customer Delivery Driver, Supermarket Assistant
John Lewis Partnership
Location: Sheffield
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>