At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Apply quickly as roles may close early due to high demand.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, and contributing to efficient shop operations.
Required age: 18 years or older.
Key Responsibilities
- Check delivery routes for the day.
- Load and prepare the van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all appropriate vehicle safety checks are complete, maintaining full road compliance and health and safety standards.
- Provide excellent customer service as a brand ambassador on the road.
- Help customers with their shopping and build rapport based on trust.
- Support the wider shop team with general shopkeeping tasks when required.
Essential Skills & Experience
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time‑management skills.
- Physical ability to lift crates and move cages.
- Ability to work independently, being self‑motivated and adaptable.
- IT literacy.
Desirable Skills & Experience
- Previous driving role experience and knowledge of chilled vehicles.
Working Hours
Various part time roles available from 7.5 to 25 hours per week. Working hours include early mornings, late finishes, and weekend work (earliest start 05:30, latest finish 22:30).
Customer Delivery Driver, Supermarket Assistant in Sheffield employer: John Lewis Partnership
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With flexible working options and a commitment to work-life balance, joining our team as a Customer Delivery Driver means becoming part of a supportive family dedicated to making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Sheffield
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of road safety regulations is up to date. Being able to confidently discuss your driving experience and how you maintain vehicle compliance will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you’ve gone above and beyond for customers, as this role heavily relies on building rapport and trust with them.
✨Tip Number 4
Be ready to discuss your time management abilities. Since the role involves juggling deliveries and shop tasks, having specific examples of how you effectively manage your time will demonstrate your suitability for the position.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Sheffield
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills:Make sure to mention your full valid B-Category UK manual driving licence and any relevant IT skills. If you have experience with chilled vehicles, be sure to include that as well, as it is a desirable skill for this role.
Personalise Your Application:Address your application to the hiring manager if possible, and express your enthusiasm for joining Waitrose. Share why you want to be part of their team and how you can contribute to their ethos of quality service.
How to prepare for a job interview at John Lewis Partnership
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past, and demonstrate your ability to build rapport with customers.
✨Demonstrate Time Management Abilities
This role requires effective time management, especially when planning delivery routes. Discuss any previous experiences where you successfully managed your time under pressure, ensuring timely deliveries.
✨Highlight Your Driving Experience
Make sure to mention your driving experience, particularly if you have worked with chilled vehicles before. Having a full valid B-Category UK manual driving licence is essential, so be ready to discuss your driving history and safety practices.
✨Emphasise Teamwork and Adaptability
Since you'll also support the shop team, it's important to show that you're a team player. Share instances where you've worked collaboratively with others and how you adapt to changing situations or tasks.
