At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness and respect while serving food lovers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Varied part-time hours available across seven days, including evenings and weekends.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.Key ResponsibilitiesYou\’ll typically start your day in store and you\’ll be responsible for:- Checking your delivery routes for the day.- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.- Helping customers with their shopping and building a rapport with them based on trust and service.- Supporting the wider shop team when required with general shopkeeping tasks.Essential skills/experience you\’ll need– Full valid B-Category UK manual driving licence with no more than 6-points.- Great customer service skills.-Time management skills.- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).- Comfortable working independently with the ability to be self motivated and adaptable.- IT literate.Desirable skills/experience you may have– Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Varied hours of part time work across seven days to include early starts, late finishes, evenings and weekends. Vacancy 1: Monday & Friday 06:00-14.30, Saturday 13.30-21.45. Vacancy 2: Wednesday, Thursday & Friday 13.30-21.30.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Customer Delivery Driver, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in good standing. Being confident behind the wheel and knowing the local area can give you an edge when discussing your suitability for the role.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you provided excellent service, as this will be crucial in demonstrating your fit for the role of Customer Delivery Driver.
✨Tip Number 4
Be ready to discuss your time management abilities. Since the role involves managing delivery schedules and supporting shop tasks, having specific examples of how you've effectively managed your time in previous roles will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Customer Delivery Driver position. Familiarise yourself with the key tasks such as delivery route planning, vehicle safety checks, and customer service expectations.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your customer service skills, driving experience, and any previous roles that required time management and physical stamina.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the Waitrose brand. Mention specific examples of how you've demonstrated great customer service in the past and your ability to work independently.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at John Lewis Partnership
✨Know the Company Values
Before your interview, take some time to understand the ethos of John Lewis Partnership. They value quality service and teamwork, so be prepared to discuss how you embody these values in your previous roles.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Think of examples from your past experiences where you went above and beyond for a customer, and be ready to share these stories during your interview.
✨Showcase Your Driving Experience
Since a valid B-Category UK manual driving licence is essential, be prepared to talk about your driving experience. If you have experience with chilled vehicles, make sure to highlight this as it’s a desirable skill for the role.
✨Discuss Flexibility and Teamwork
The role requires flexibility in working hours and supporting the team. Be ready to discuss your availability and provide examples of how you've successfully worked in a team environment, especially in fast-paced settings.