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- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness and respect while serving food lovers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Varied part-time hours available, including evenings and weekends.
About the role
As one of our Customer Delivery Drivers, you\’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers\’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
About The Partnership
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Customer Delivery Driver, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in order. Being confident behind the wheel and knowing the local area can give you an edge when discussing your suitability for the role.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you’ve gone above and beyond for a customer, as this will resonate well with the partnership's focus on service excellence.
✨Tip Number 4
Be ready to discuss your time management abilities. Since the role involves juggling deliveries and shop tasks, having specific examples of how you’ve effectively managed your time in previous roles will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and driving roles. Emphasise any previous experience that showcases your ability to manage time effectively and work independently.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering excellent customer service and your enthusiasm for working with Waitrose. Mention specific examples of how you have demonstrated the skills they are looking for, such as great customer service or time management.
Double-Check Your Application: Before submitting your application, review all documents for spelling and grammatical errors. Ensure that all required information is included and that your contact details are correct, so they can reach you easily.
How to prepare for a job interview at John Lewis Partnership
✨Know the Company Values
Familiarise yourself with the ethos of John Lewis Partnership and Waitrose. Understand their commitment to quality service and how you can embody these values as a Customer Delivery Driver.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that showcase your customer service skills. Highlight situations where you built rapport with customers or resolved issues effectively.
✨Showcase Your Driving Experience
If you have previous driving experience, especially with chilled vehicles, be ready to discuss it. Mention your familiarity with vehicle safety checks and road compliance to demonstrate your readiness for the role.
✨Discuss Flexibility and Teamwork
Be prepared to talk about your ability to work flexible hours and your willingness to support the team in various tasks. Emphasise your adaptability and how you thrive in a team environment.