At a Glance
- Tasks: Deliver high-quality Waitrose produce and assist with shop tasks.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working arrangements and a supportive team environment.
- Other info: Apply early as roles may close quickly due to high demand.
- Why this job: Be part of a passionate team that values service and community impact.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
About the Role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.
When you\'re not out on the road, you\'ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Any time worked between 22:00 and 06:00 will attract Night Premium at a rate of £3.50 per hour. This also applies to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you need to be 18‑years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you’ll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date
January 7, 2026
Pay
£13.39 Hourly
Contract Type
Permanent
Hours of Work
15 hours per week, working on Friday 14:00 – 22:00 and Sunday 06:00 – 14:00
Job Level
Partnership Level 10
Where You’ll Be Working
Cambridge (Waitrose & Partners), 50 Hauxton Road, Cambridge, Cambridgeshire, CB2 9FT
About the Partnership
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Cambridge employer: John Lewis Partnership
At John Lewis Partnership, we pride ourselves on being the UK's largest employee-owned business, where every Partner plays a vital role in delivering exceptional service and quality products. Our inclusive work culture fosters personal growth and collaboration, ensuring that you not only contribute to our success but also thrive in your career. With flexible working arrangements and a commitment to innovation, joining us as a Customer Delivery Driver means being part of a passionate team dedicated to making a positive impact in our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Cambridge
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you embody their ethos during your interactions with customers and in interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in good standing. Being able to demonstrate safe driving practices and knowledge of vehicle checks can set you apart from other candidates.
✨Tip Number 3
Prepare for questions about time management and handling physical tasks. Think of examples from past experiences where you've successfully managed your time or completed physically demanding tasks, as these are key aspects of the role.
✨Tip Number 4
Show your enthusiasm for teamwork and flexibility. Since you'll be supporting the shop team when not driving, highlighting your ability to work well with others and adapt to different tasks will make you a more attractive candidate.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Cambridge
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Customer Delivery Driver. Familiarise yourself with the key tasks such as planning delivery routes and providing excellent customer service.
Tailor Your CV:Highlight relevant experience in your CV, especially any previous driving roles or customer service positions. Emphasise skills like time management and physical task handling that are essential for this job.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to represent the Waitrose brand. Mention your driving licence and any relevant experience that aligns with the role.
Check Application Requirements:Ensure you meet all application requirements, including age and driving licence criteria. Double-check that you have all necessary documents ready for submission on the JLP Jobs website.
How to prepare for a job interview at John Lewis Partnership
✨Know the Company Values
Before your interview, take some time to understand the ethos of Waitrose and John Lewis Partnership. They pride themselves on being passionate Partners serving food lovers, so be ready to discuss how you can embody this in your role.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers, showing your ability to build rapport and trust.
✨Showcase Your Driving Experience
Make sure to highlight your driving experience, especially if you have knowledge of chilled vehicles. Discuss any relevant safety checks or compliance measures you’ve followed in previous roles to demonstrate your responsibility on the road.
✨Be Ready for Physical Tasks
This role involves physical tasks like lifting crates and moving cages. Be prepared to talk about your physical fitness and any previous experiences that required similar physical capabilities, showcasing your adaptability and self-motivation.
