At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join a friendly team at Waitrose, known for exceptional service.
- Benefits: Flexible working hours, competitive pay, and a supportive work environment.
- Other info: Opportunities for career growth and a good work-life balance.
- Why this job: Be a vital part of our community, delivering great food and service.
- Qualifications: Must be 18+, hold a valid driving licence, and have customer service skills.
The predicted salary is between 24000 - 30000 € per year.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18‑years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you’ll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
- Various hours including weekends (Saturdays and Sundays); earliest start time, 05:15, and latest finish time, 22:30.
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Cornwall employer: John Lewis Partnership
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and friendly work culture that values our Partners. As a Customer Delivery Driver, you'll enjoy flexible working arrangements, opportunities for personal growth, and the chance to be part of a team that is dedicated to delivering quality service to our customers. With a focus on work-life balance and a commitment to employee well-being, Waitrose stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose. Understand their values and what makes them tick. This way, you can show how you fit into their culture and why you're the perfect match for the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with the hiring manager.
✨Tip Number 3
Be prepared for practical questions! You might be asked about handling deliveries or managing your time effectively. Think through scenarios where you’ve had to juggle tasks or solve problems on the go, and be ready to discuss them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t wait too long, though – we sometimes close vacancies early if we get loads of applications!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Cornwall
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and make their day better, so share any relevant experiences that highlight your skills in this area.
Highlight Your Driving Experience:Make sure to mention your driving experience and any relevant qualifications, like your B-Category UK manual driving licence. We’re looking for safe and reliable drivers, so if you've got a clean record, flaunt it!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Early Through Our Website:Don’t wait around! We sometimes close vacancies early due to high volumes of applications. Head over to our website and get your application in as soon as you can to increase your chances of landing an interview with us.
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes you might be taking. Being able to discuss how you would plan your day and manage your time effectively will show that you're proactive and organised.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve built rapport with customers or resolved issues, as this role is all about being an ambassador for the brand.
✨Demonstrate Safety Awareness
Be ready to talk about vehicle safety checks and why they are important. Showing that you understand the health and safety aspects of driving and delivering will highlight your responsibility and reliability.
✨Be Ready for Physical Challenges
Since the role involves physical tasks like lifting crates, mention any relevant experience you have. Discuss how you stay fit and healthy to handle the demands of the job, which will reassure them of your capability.
