John Lewis Partnership is seeking a proactive Senior Loyalty Operations Manager to oversee end-to-end delivery of the current loyalty programme and drive efficiency across stores, contact centres and back-end processes. You will navigate fast-paced change and manage complex stakeholder networks to deliver results.
This hybrid London role requires 3 in-office days (Wed/Thu plus one flexible day) with 35 hours per week.
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Hybrid Loyalty Operations Senior Manager in City of Westminster employer: John Lewis Partnership
At John Lewis Partnership Cambridge, we pride ourselves on being an exceptional employer that values our Partners and their growth. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional development through tailored training programmes. With a commitment to flexible, customer-led service, we ensure that every team member can thrive in an environment that prioritises both personal and career advancement.
