At a Glance
- Tasks: Prepare and serve food in a fast-paced dining environment for our Partners.
- Company: Join the largest employee-owned business in the UK, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team culture.
- Other info: Opportunities for personal growth and a chance to thrive in a diverse environment.
- Why this job: Make a difference by providing excellent service and creating a welcoming atmosphere.
- Qualifications: Basic Food Hygiene Certificate and previous catering experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
As a Hospitality Assistant, you'll work in our Partner (employee) dining room providing food to our Partners. You'll take great pride in your food preparation and presentation standards and ensure the best possible catering experience. You'll also support with other catering related tasks, including stock replenishment, storage of deliveries, food preparation and pot wash.
Key Responsibilities
- Work as a team to ensure a smooth catering service.
- Provide positive Partner interactions with a friendly and welcoming attitude.
- Follow procedures and instructions using the 'Health and Safety at Work Act' and 'Food Safety Act' when completing all relevant tasks.
- Ensure stock is stored away appropriately and replenished.
- Reduce food wastage by ensuring care and due diligence when rotating food stock.
- Act promptly and use your initiative to resolve any issues that arise in the operation.
- Maintain personal hygiene standards.
- Providing prompt service when working on a cashless till.
- Maintaining vending machines - cleaning and re-stocking.
Essential skills/experience you'll need
- Basic Food Hygiene Certificate.
- Previous catering experience.
- Worked in a forward thinking customer facing environment.
Desirable skills/experience you may have
- Food Safety level 2 & 3.
- Basic Food Hygiene Certificate.
3 days per week - Tuesday - Thursday 08:00-15:30
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality Assistant in City of Westminster employer: John Lewis Partnership
At John Lewis Partnership, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. As a Hospitality Assistant, you'll enjoy a supportive work environment that prioritises your growth and well-being, with flexible working options and a commitment to maintaining a healthy work-life balance. Join us in creating a welcoming atmosphere for our Partners while benefiting from our dedication to innovation and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out John Lewis Partnership's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your people skills! As a Hospitality Assistant, you'll be interacting with Partners all day. Think of examples from your past experiences where you've provided excellent customer service or resolved issues quickly. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even if the role is casual, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at John Lewis Partnership.
We think you need these skills to ace Hospitality Assistant in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your enthusiasm for the hospitality industry shine through. Share any experiences that highlight your love for food preparation and customer service – it’ll make you stand out!
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your previous catering experience and any relevant certifications, like your Food Hygiene Certificate.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also your ability to communicate effectively – just like you would with our Partners!
Apply Early!:Don’t wait until the last minute to submit your application. We sometimes close vacancies early if we get a lot of interest, so get your application in as soon as you can through our website to ensure you don’t miss out!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Stuff
Before the interview, brush up on your food hygiene knowledge and any relevant catering experience. Be ready to discuss how you've applied these skills in previous roles, especially in fast-paced environments.
✨Show Your Team Spirit
Since teamwork is crucial in this role, think of examples where you’ve successfully worked as part of a team. Highlight your ability to communicate effectively and support your colleagues to ensure a smooth service.
✨Emphasise Customer Interaction
Prepare to talk about your approach to customer service. Share specific instances where you provided a positive experience for customers or partners, showcasing your friendly and welcoming attitude.
✨Be Ready for Practical Questions
Expect questions related to health and safety procedures, stock management, and food preparation. Familiarise yourself with the 'Health and Safety at Work Act' and 'Food Safety Act' to demonstrate your understanding and commitment to these standards.
