At a Glance
- Tasks: Install stylish curtains, blinds, and shutters while ensuring top-notch customer service.
- Company: Join the renowned John Lewis brand known for quality and customer care.
- Benefits: Competitive salary, partner discounts, leisure learning funds, and generous holiday provisions.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make homes beautiful while enjoying a flexible, mobile work environment.
- Qualifications: Full driving licence, customer service skills, and experience in home furnishings.
The predicted salary is between 30500 - 43300 € per year.
As a Window Dressing Installer, you will use your customer service and product knowledge to fit curtain, blind, shutter and related products in customers' homes, ensuring high-quality installation and an exceptional customer experience.
Key Responsibilities
- Fit window dressing products (curtains, blinds, shutters, poles, tracks) to a high standard, following the 'Right Fit First Time' benchmark.
- Represent the John Lewis brand, delivering a consistently exemplary customer experience.
- Manage your own schedule to keep appointments on time and keep the day running smoothly.
- Provide clear, accurate, error-free work and offer advice, demonstrations and recommendations to meet customers’ needs.
- Drive between the branch, customers’ homes and the service building using a company-provided business vehicle.
- Maintain product knowledge by attending occasional training sessions at a John Lewis branch.
- Pass pre-employment screening: 3-year references, basic disclosure, DVLA check.
Qualifications
- Full, clean driving licence.
- Excellent customer service skills.
- Experience fitting home furnishing products.
- IT literacy.
- Strong communication skills.
- Confidence working independently.
Desirable Skills & Experience
- Proven sales experience.
- Understanding of window dressings.
Working Conditions
- Mobile role – travel to customers’ homes; occasional meetings and training at the office.
- Contract type: Permanent.
- Working pattern: 37.5 hours per week, Monday–Saturday on a rota basis.
- Hourly premium for work between 22:00–06:00: £4.25 per hour.
Salary & Benefits
- Salary: £30,500 – £43,300.
- Business vehicle provided.
- Partner discount: 25% off at John Lewis, 20% at Waitrose.
- Leisure learning: up to £200 toward tutored courses.
- Pension and life assurance scheme.
- Generous paid holiday provision that increases over time.
Equality and Inclusion
We are a diverse, inclusive employer and support communities through networks for BAME, LGBTQ+, working parents, carers, disability and other groups, in line with the UK Equality Act.
Home Furnishings Installer in City of Westminster employer: John Lewis Partnership
John Lewis is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Home Furnishings Installer, you will enjoy competitive salaries, generous benefits including a 25% partner discount, and opportunities for leisure learning, all while representing a brand renowned for its commitment to quality and customer service. With a focus on work-life balance and a diverse community, John Lewis provides a rewarding environment for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Home Furnishings Installer in City of Westminster
✨Tip Number 1
Get to know the products inside out! Familiarise yourself with different types of window dressings and their installation processes. This will not only boost your confidence but also impress potential employers when you can chat knowledgeably about what you’ll be fitting.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an exceptional experience, think about how you can go above and beyond for customers. Maybe role-play some scenarios with friends or family to get comfortable with handling questions and concerns.
✨Tip Number 3
Network like a pro! Connect with people in the industry through social media or local events. You never know who might have a lead on a job or can give you insider tips on landing that perfect position.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at John Lewis. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Home Furnishings Installer in City of Westminster
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience fitting home furnishings in your application. We want to see how your skills align with the role of a Window Dressing Installer, so don’t hold back!
Customer Service is Key:Since this role is all about delivering an exceptional customer experience, share examples of how you've provided top-notch service in the past. We love to see candidates who can connect with customers!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate error-free work, so double-check for any typos or mistakes before hitting send. A polished application speaks volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products Inside Out
Before the interview, brush up on your knowledge of window dressings like curtains, blinds, and shutters. Be ready to discuss different types, their benefits, and installation techniques. This will show that you’re not just a fit for the role but also passionate about what you do.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to represent the John Lewis brand effectively.
✨Demonstrate Your Time Management Skills
Since this role involves managing your own schedule, be ready to talk about how you prioritise tasks and keep appointments on time. Share specific strategies you use to stay organised and ensure smooth operations throughout your day.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios related to fitting window dressing products. They might ask how you would handle a specific installation challenge or customer request. Think through these scenarios beforehand so you can respond confidently and clearly.
