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- Tasks: Join our team as a Catering Assistant, serving customers and ensuring top-notch food presentation.
- Company: Be part of John Lewis, the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy free meals on workdays and flexible working hours with no late shifts.
- Other info: Apply quickly as roles may close early due to high demand.
- Why this job: Experience a vibrant work culture where your passion for food and customer service shines.
- Qualifications: No specific experience needed, just a love for food and a keen eye for detail.
About the roleOur Catering Assistants in our John Lewis shops, you\’ll work in either our customer restaurants or behind-the-scenes in our Partner (employee) dining rooms. Wherever you work, you\’ll offer the great customer service we\’re known for. It can be fast-paced but by taking great pride in your food preparation and presentation standards, you\’ll ensure the best possible catering experience.
You\’ll also support with other catering related tasks, including stock replenishment and storage of deliveries.
Our Catering Partners enjoy free food in our dining rooms on their working days and being based in our shops, there is no split shifts or late evening work.Key Responsibilities
– Work as a team to ensure a smooth catering service.
– Provide positive customer and Partner interactions with a friendly and welcoming attitude. Being an ambassador for the John Lewis brand at all times.
– Follow procedures and instructions using the \’Health and Safety at Work Act\’ and \’Food Safety Act\’ when completing all relevant tasks.
– Ensure stock is replenished and available for our customers.
– Reduce food wastage by ensuring care and due diligence when rotating food stock.
– Act promptly and use your initiative to resolve any issues that arise in the operation.
– Maintain personal hygiene standards.
Essential skills/experience you\’ll need
– Ability to be flexible to work across the whole Catering team and and use your initiative to ensure the smooth running of the operation.
– Passion for food.
– Keen eye for detail and high standards in food preparation, hygiene and cleanliness.
Desirable skills/experience you may have
– Ability to work in a fast paced physically demanding environment.
– Team Work.
– Great customers service.
– Experience of working in a kitchen or a catering environment.About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Catering Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Familiarise yourself with the John Lewis brand and its values. Understanding their commitment to customer service and quality will help you align your responses during any interviews or conversations with hiring managers.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in catering or food service. Be ready to share specific examples of how you've successfully managed tasks under pressure, as this is crucial for a Catering Assistant role.
✨Tip Number 3
Demonstrate your passion for food and customer service during any interactions. Whether it's through casual conversations or during the interview, showing enthusiasm can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your understanding of health and safety regulations related to food preparation. This knowledge is essential for the role and will show that you take hygiene and safety seriously.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Catering Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in catering or customer service. Emphasise any teamwork, food preparation, and hygiene standards you have maintained in previous roles.
Write a Personalised Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've demonstrated flexibility and initiative in past roles, as these are key traits for this position.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial in the catering industry.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
Make sure to express your enthusiasm for food during the interview. Share any relevant experiences or stories that highlight your love for cooking or catering, as this role requires a genuine passion for food.
✨Demonstrate Teamwork Skills
Since the role involves working closely with others, be prepared to discuss your experience in team settings. Highlight specific examples where you contributed to a team's success, especially in fast-paced environments.
✨Emphasise Customer Service Experience
Customer interactions are key in this role. Be ready to talk about your previous customer service experiences and how you handled various situations, ensuring you convey a friendly and welcoming attitude.
✨Understand Health and Safety Regulations
Familiarise yourself with the 'Health and Safety at Work Act' and 'Food Safety Act'. During the interview, mention your understanding of these regulations and how you would apply them in your daily tasks to ensure a safe catering environment.