At a Glance
- Tasks: Train and coach team members to enhance customer service and selling skills.
- Company: Join the renowned John Lewis Partnership, known for its commitment to quality and service.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Other info: Flexible, customer-focused role with a chance to elevate store teams.
- Why this job: Make a real difference by helping others deliver exceptional customer experiences.
- Qualifications: Experience in customer service and a passion for coaching and development.
The predicted salary is between 27000 - 33000 £ per year.
John Lewis Partnership Cambridge is seeking a Service & Selling Coach to train and coach Partners, elevating service and selling skills across the shop floor.
You will use your knowledge to help Partners deliver exceptional customer experiences that build trust and loyalty.
The role involves conducting coaching sessions, delivering inductions, and supporting technical training on devices and apps.
A strong emphasis on flexible, customer‑led service will be essential to success.
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Customer Service & Selling Coach — Elevate Store Teams in Cambourne employer: John Lewis Partnership
At John Lewis Partnership Cambridge, we pride ourselves on being an exceptional employer that values our Partners and their growth. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional development through tailored training programmes. With a commitment to flexible, customer-led service, we ensure that every team member can thrive in an environment that prioritises both personal and career advancement.
