John Lewis Partnership seeks a Product and Operations Lead - ServiceNow to drive the development and operation of the ServiceNow environment, supporting ITSM and CMDB. You will define a multi-year roadmap and coordinate with a 3rd party partner for delivery, while building strong stakeholder relationships.
The role combines strategic governance with hands-on guidance to improve efficiency through integrations, automations and process improvements, while ensuring alignment with business goals and
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ServiceNow Product & Operations Lead: Roadmap & Delivery in Bracknell employer: John Lewis Partnership
At John Lewis Partnership Cambridge, we pride ourselves on being an exceptional employer that values our Partners and their growth. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional development through tailored training programmes. With a commitment to flexible, customer-led service, we ensure that every team member can thrive in an environment that prioritises both personal and career advancement.
