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- Tasks: Serve delicious food, build customer relationships, and maintain high hygiene standards.
- Company: Join the largest employee-owned business in the UK, Waitrose.
- Benefits: Enjoy competitive pay, night premium, and flexible working hours.
- Why this job: Be part of a passionate team that values ethical sourcing and customer satisfaction.
- Qualifications: Great communication skills and a love for food are essential.
- Other info: Flexible working options and opportunities for personal growth await you.
The predicted salary is between 11 - 14 £ per hour.
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise on sales and profit.
In addition to your contractual pay, any time worked between 22:00 and 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities:
- You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health safety protocols are followed, helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need:
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have:
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering/hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: March 3, 2024
Pay: £10.00 Hourly
Contract Type: Permanent
Hours of Work: Part Time, 25 Hours, Monday 12:00-16:00, Wednesday 12:00-15:15, Saturday 07:00-11:00
Job Level: Partnership Level 10
Where You'll Be Working: Bracknell Bond Way (Waitrose Partners), Bond Way, Bracknell, Berkshire, RG12 1RQ
About the Partnership:
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note:
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant in Bracknell employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant in Bracknell
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about ethical sourcing and customer service.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your passion for food and customer service more confidently when it’s your turn to shine.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and professional. It shows us that you take the opportunity seriously and are ready to represent the Waitrose brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re enthusiastic about the role and appreciate the time we took to meet you.
We think you need these skills to ace Hospitality, Supermarket Assistant in Bracknell
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or knowledge you have about ethically sourced ingredients and food trends. This will show us that you’re not just looking for a job, but you genuinely care about what we do.
Highlight Your Customer Service Skills: Since this role is all about building relationships with customers, make sure to share any past experiences where you’ve excelled in customer service. We want to see how you can bring your enthusiasm and friendliness to our team!
Keep It Neat and Professional: Presentation matters, even in your application! Make sure your CV and cover letter are well-organised and free of typos. A clean and professional look reflects the high standards we uphold at Waitrose.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Food
Brush up on your knowledge of food trends and Waitrose's food values. Being able to discuss ethically sourced products and suggest recipes will show your passion and expertise, making you stand out as a candidate.
✨Showcase Your Communication Skills
Practice how you communicate with customers and team members. Think of examples from past experiences where you built relationships or resolved issues. This will demonstrate your ability to connect with customers and work effectively in a team.
✨Emphasise Hygiene and Safety
Familiarise yourself with food hygiene standards and health safety protocols. Be prepared to discuss how you would maintain these standards at the food counter, as this is crucial for the role and shows your commitment to customer safety.
✨Be Flexible and Adaptable
Highlight your flexibility and willingness to support the wider shop team. Share examples of how you've adapted to changing situations in previous roles, as this aligns with the partnership's ethos of teamwork and support.