At a Glance
- Tasks: Create unforgettable beauty experiences and share the latest trends with customers.
- Company: Join John Lewis, the UK's largest employee-owned business, where you’re more than just an employee.
- Benefits: Enjoy flexible working, competitive pay, and a supportive team environment.
- Other info: Opportunities for personal growth and a chance to thrive in a diverse workplace.
- Why this job: Be part of a vibrant team that celebrates beauty and creativity while making a real impact.
- Qualifications: Great customer service skills and a passion for beauty trends are essential.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As a Beauty Guide, you'll be involved in creating the ultimate cosmetic shopping experience for our customers through personalised appointments, shop floor demonstrations and events. You'll help customers to discover the very best products from across our Beauty Hall, providing inspirational and impartial beauty and skincare advice. You'll also be creating social media content to showcase our latest trends and offers.
Key Responsibilities
- Working as part of a team you'll be facilitating appointments with customers and hosting beauty talk events to larger groups.
- Thinking creatively and commercially to maximise sales and profit opportunities.
- Creating memorable shopping experiences for our customers where they'll leave with the best possible impression of you and the John Lewis brand.
- Keeping up-to-date with the latest trends in make-up and skincare.
- Creating social media content to be shared with John Lewis followers.
- Working across 7 days a week, including weekends.
Essential skills/experience you'll need
- Great customer service skills.
- Ability to demonstrate makeup and skin care.
- Keen interest in beauty and be up to date on the latest trends.
Desirable skills/experience you may have
- Previous experience in a beauty or skincare role beneficial but not essential.
- Creating social media content.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note:
- It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
- We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Beauty Guide in Cambridge employer: John Lewis Partnership
At John Lewis, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. As a Beauty Guide, you'll enjoy a vibrant work environment that encourages creativity and personal growth, alongside flexible working options to support your work-life balance. With a commitment to innovation and excellence in retail, you'll be part of a team that not only delivers exceptional customer experiences but also embraces diversity and inclusivity, making it a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Guide in Cambridge
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with John Lewis' beauty products and values. This way, when you chat with customers or during interviews, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate those beauty appointments and events. The more comfortable you are in these scenarios, the better you'll shine in real-life situations.
✨Tip Number 3
Show off your creativity! Create some mock social media content showcasing beauty trends or product demos. This not only hones your skills but also gives you something tangible to discuss during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the John Lewis team. Don’t wait too long; apply early to avoid missing out!
We think you need these skills to ace Beauty Guide in Cambridge
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty and skincare shine through! Share your favourite products, trends, or experiences that showcase your enthusiasm. We want to see how you can bring that passion to the role!
Highlight Your Customer Service Skills:As a Beauty Guide, you'll be all about creating memorable experiences for our customers. Make sure to include examples of how you've provided excellent customer service in the past. We love to see how you connect with people!
Get Creative with Social Media:Since creating social media content is part of the gig, don’t forget to mention any relevant experience you have! Whether it's posting about beauty trends or engaging with followers, show us how you can help elevate our online presence.
Apply Early and Through Our Website:We sometimes close vacancies early if we get a lot of applications, so don’t wait too long! Head over to our website and submit your application as soon as you can. We can't wait to see what you bring to the table!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Beauty Stuff
Brush up on the latest beauty trends and products before your interview. Being able to discuss current skincare and makeup innovations will show your passion and knowledge, which is key for a role like this.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your suitability for creating memorable shopping experiences.
✨Get Creative with Social Media
Since creating social media content is part of the job, come prepared with ideas or examples of your previous work. This could be anything from Instagram posts to TikTok videos that showcase beauty tips or product reviews.
✨Practice Your Demonstration Skills
If you have the chance, practice demonstrating a makeup application or skincare routine. Being able to showcase your skills live during the interview can really set you apart and highlight your ability to engage with customers.
