At a Glance
- Tasks: Assist customers, manage stock, and support online orders in a vibrant supermarket environment.
- Company: Join Waitrose, the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive team culture.
- Other info: Part-time role with early morning shifts; apply quickly as spots may fill fast!
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
As a Supermarket Assistant, you\'ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\'t compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\'ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
To learn more about this role, please copy and paste this link into a new browser window: Date:
August 9, 2025
Pay:
£12.40 Hourly
Contract Type:
Temporary
Hours of Work:
Part time hours 15 per week working weekends
Job Level:
Partnership Level 10
Where You\'ll Be Working:
Abergavenny (Waitrose & Partners), Merthyr Road, Abergavenny, Monmouthshire, NP7 9LL
ABOUT THE PARTNERSHIP
We\'re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\'re not just employees, we\'re Partners, driven by our purpose to build a happier world. As we look to our future, there\'s never been a more exciting time to join us.
We\'re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\'re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\'s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\'ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant in Abergavenny employer: John Lewis Partnership Plc
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. Our commitment to innovation and excellence in retail is matched by our dedication to employee growth, offering flexible working arrangements and a supportive environment that encourages personal and professional development. Join us in Abergavenny, where your passion for food and customer service will not only be recognised but celebrated, making a meaningful impact on our customers' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant in Abergavenny
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to customer service and quality will help you align your responses during any interviews or conversations with hiring managers.
✨Tip Number 2
Showcase your passion for food and drink trends. Being knowledgeable about current trends can set you apart from other candidates, so be prepared to discuss your interests and how they relate to the role.
✨Tip Number 3
Demonstrate your teamwork skills. Since the role involves working closely with others, think of examples from past experiences where you've successfully collaborated with a team to achieve a common goal.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to support various tasks. Highlighting your adaptability in a fast-paced environment will show that you're a valuable asset to the team.
We think you need these skills to ace Supermarket Assistant in Abergavenny
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:If you have previous experience in customer-facing roles or a strong interest in food and drink trends, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your communication skills and ability to work as part of a team.
Craft a Strong Cover Letter:Write a personalised cover letter that reflects your passion for providing excellent customer service. Mention why you want to work for Waitrose & Partners and how you can contribute to their mission of serving food lovers.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important qualities for a Supermarket Assistant.
How to prepare for a job interview at John Lewis Partnership Plc
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products and any recent trends you've noticed. This will demonstrate your genuine interest in the role and align with the company's focus on serving food lovers.
✨Highlight Your Customer Service Skills
Since this role involves direct interaction with customers, it's essential to showcase your communication skills. Share examples from previous experiences where you provided excellent customer service or resolved issues effectively. This will help illustrate your ability to contribute positively to the team.
✨Demonstrate Teamwork
The job requires working closely with others, so be ready to discuss how you collaborate with teammates. Provide examples of how you've supported colleagues in past roles, especially in busy environments. This will show that you're a team player who can adapt to various situations.
✨Prepare for Shift Work Questions
Since the position involves early morning shifts and weekend work, be prepared to discuss your availability and flexibility. Highlight any previous experience with shift work and how you manage your time effectively. This will reassure the interviewer that you're committed to the role's requirements.