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- Tasks: Assist customers and manage stock replenishment during night shifts.
- Company: Join Waitrose, the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy a competitive pay rate, shift premiums, and flexible working options.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Apply early as vacancies may close quickly due to high demand.
ABOUT THE ROLE
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Due to working time regulations, applicants must be 18 years or over to apply.
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
– Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
– Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
– Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
– Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
– Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
– Experience of working in a customer facing role is welcomed.
– Up to date knowledge and strong interest in food and drink trends.
– Flexible approach to ensure the support of the whole branch.
To learn more about this role, please copy and paste this link into a new browser window: Date:
September 1, 2025
Pay:
£12.40 Hourly
Contract Type:
Permanent
Hours of Work:
Varied hours (30 hours) of full time work Friday, Saturday, Sunday and Monday between the hours of 22:45 – 07:00.
Job Level:
Partnership Level 10
Where You\’ll Be Working:
Westbury Park (Waitrose & Partners), 51 Northumbria Drive, Bristol, Gloucestershire, BS9 4HN
ABOUT THE PARTNERSHIP
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant employer: John Lewis Partnership Plc
Contact Detail:
John Lewis Partnership Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to customer service and quality will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially in retail or food service. Be ready to share specific examples of how you've provided excellent service or resolved customer issues.
✨Tip Number 3
Demonstrate your knowledge of food and drink trends. Being able to discuss current trends can show your passion for the industry and make you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since this role involves late shifts, showing that you're open to varied hours can make you a more attractive candidate.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any experience you have with stock replenishment or working in a team environment.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've gone the extra mile in previous roles and how you can contribute to the Waitrose brand.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at John Lewis Partnership Plc
✨Show Your Passion for Food
Since the role involves working with food, it's essential to express your enthusiasm for food and drink trends during the interview. Share any relevant experiences or interests that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Be prepared to discuss examples of how you've successfully worked in a team environment in the past. Highlight your communication skills and flexibility, which are crucial for supporting your colleagues.
✨Understand the Brand Values
Familiarise yourself with Waitrose's brand values and mission. During the interview, mention how you align with their commitment to customer service and community. This shows that you understand the company's ethos and are ready to contribute positively.
✨Prepare for Shift Work Questions
Since the role involves late shifts, be ready to discuss your availability and willingness to work during those hours. Show that you are adaptable and can manage your time effectively, ensuring you can meet the demands of the job.