Waitrose eCommerce Platform & Operations Manager
Waitrose eCommerce Platform & Operations Manager

Waitrose eCommerce Platform & Operations Manager

Bracknell Full-Time 55000 - 90000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a skilled team to ensure smooth operations of Waitrose Online platforms.
  • Company: Join the UK's largest employee-owned business, dedicated to innovation and customer service.
  • Benefits: Enjoy hybrid working, generous holiday, and exclusive discounts at John Lewis and Waitrose.
  • Why this job: Be part of a dynamic team driving growth and outstanding service in a supportive culture.
  • Qualifications: Proven experience in managing critical websites, strong understanding of DevOps, Agile, and cloud technologies.
  • Other info: Flexible working options available; apply early as roles may close quickly.

The predicted salary is between 55000 - 90000 £ per year.

About the role It\’s an exciting time in Waitrose. We want to grow into a business that in five years\’ time generates 70m units per week and £10bn sales a year. Waitrose Online business, currently contributing £1B sales a year, is a key channel for that growth. we are looking for the next member of the Technology leadership team to lead and inspire a highly skilled technical team who are accountable…

Waitrose eCommerce Platform & Operations Manager employer: John Lewis & Partners

Waitrose is an exceptional employer that prioritizes the well-being and growth of its Partners, offering a hybrid working model that promotes work-life balance and flexibility. With a strong focus on employee development, competitive benefits including generous holiday allowances and a robust pension scheme, and a culture of ownership and collaboration, we empower our team to thrive in a dynamic environment. Join us in Bracknell, where you can make a meaningful impact while enjoying exclusive discounts and access to beautiful Partnership hotels.
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Contact Detail:

John Lewis & Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waitrose eCommerce Platform & Operations Manager

✨Tip Number 1

Familiarize yourself with the latest trends in eCommerce and digital operations. Understanding how platforms like Waitrose Online are evolving will help you speak confidently about your vision for the role.

✨Tip Number 2

Highlight your experience with DevOps and Agile methodologies during discussions. Be prepared to share specific examples of how you've successfully implemented these practices in previous roles.

✨Tip Number 3

Demonstrate your ability to manage multi-million pound budgets effectively. Prepare to discuss how you've balanced cost management with operational excellence in past projects.

✨Tip Number 4

Showcase your leadership skills by discussing how you've built and developed high-performing teams. Be ready to provide examples of how you've empowered team members and fostered a collaborative environment.

We think you need these skills to ace Waitrose eCommerce Platform & Operations Manager

Operational Accountability
DevOps Methodologies
Agile Frameworks (Scrum, Kanban, SAFe)
Cloud Technologies
Microservices Architecture
Continuous Integration and Continuous Deployment (CI/CD)
Budget Management
Team Leadership
Cross-Functional Team Development
Stakeholder Management
Excellent Communication Skills
Vendor Management in a DevOps Culture
Commercial IT Knowledge
Experience in Lean and Agile Environments
Agile Transformation Experience
Programme or Portfolio Management

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Waitrose eCommerce Platform & Operations Manager position. Make sure you understand the key responsibilities and essential skills required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize your proven track record in operational accountability for mission-critical websites and services. Mention specific examples of how you've successfully managed digital teams and budgets in previous roles.

Showcase Leadership Skills: Since this role involves leading a team, be sure to highlight your leadership experience. Discuss how you've empowered teams, managed third-party vendors, and driven agile transformations in your past positions.

Tailor Your Communication: Given the importance of excellent verbal and written communication in this role, ensure that your application is clear, concise, and free of errors. Use professional language while also reflecting your personality to stand out.

How to prepare for a job interview at John Lewis & Partners

✨Show Your Leadership Skills

As a candidate for the eCommerce Platform & Operations Manager role, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your experience in empowering team members and fostering a collaborative environment.

✨Understand the Technology Landscape

Make sure you have a solid understanding of the technologies mentioned in the job description, such as DevOps, Agile methodologies, and cloud technologies. Be prepared to discuss how you've applied these concepts in previous roles and how they can benefit Waitrose's online operations.

✨Discuss Budget Management Experience

Since managing multi-million pound budgets is a key responsibility, be ready to talk about your experience with financial accountability. Provide examples of how you've effectively managed budgets in the past and the impact it had on your team's success.

✨Prepare for Stakeholder Management Questions

Given the importance of senior stakeholder management in this role, think about your experiences working with various stakeholders. Prepare to share how you've navigated complex relationships and ensured alignment on project goals and outcomes.

Waitrose eCommerce Platform & Operations Manager
John Lewis & Partners
J
  • Waitrose eCommerce Platform & Operations Manager

    Bracknell
    Full-Time
    55000 - 90000 £ / year (est.)

    Application deadline: 2027-01-31

  • J

    John Lewis & Partners

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