At a Glance
- Tasks: Support daily operations and improve customer delivery processes.
- Company: Join the renowned John Lewis and Partners team.
- Benefits: Competitive salary up to £32,000 and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on compliance and teamwork.
- Why this job: Be a key player in ensuring top-notch customer service and operational success.
- Qualifications: Strong PC skills and previous administration experience required.
The predicted salary is between 32000 - 32000 £ per year.
About The Role
Our Customer Delivery Operations are a vital part of our business. Here at the Partnership, our Transport Administrator will take ownership of the department's operational success by assisting site management with daily tasks and project work, supporting continuous improvement initiatives and using your customer experience to be an ambassador of John Lewis and Partners.
Expected Salary - Up to £32,000 (depending on experience)
Contract type - This position is a Secondment until 31.01.2027
Working pattern/flexible working - Our team operates from the office 5 days a week.
Location - This role is based at our Stanley Green - Wilmslow - Customer Delivery Hub
Hours of work - 37.5 hours a week - Predominantly a pattern of 1330-2130 across the weekdays and Saturday 1000-1800
Key Responsibilities
- Undertake administrative tasks relating to Transport and vehicle legal compliance amongst other administration duties.
- Ensure the operation remains legally compliant with adherence to Domestic and EU Driver’s Hour regulations.
- Maintain effective relationships with external service providers & internal vehicle maintenance units.
- Monitor customer delivery routes to ensure high levels of customer service are met.
- Effectively communicate with all Partners and raise operational issues to the Transport/Site Management Teams in a timely manner, providing handovers at the end of your shift.
Essential Skills
- Excellent PC Skills including Google Docs, Google Sheets, Google Slides, Word, Excel and PowerPoint
- Maths and very good communication skills, both verbal and written
- Good working knowledge of IT Systems
- Previous Administration experience
Desirable Skills
- Very good organisation and planning skills with a good working knowledge of Transport Legislation
- Knowledge of Telematics systems & Route planner
- Experience with Transport Compliance systems for defective vehicles and driver regulations.
Transport Administrator Customer Delivery Hub employer: John Lewis & Partners
At John Lewis and Partners, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and continuous improvement. Our Transport Administrator role at the Stanley Green - Wilmslow Customer Delivery Hub not only provides competitive salary and benefits but also fosters personal and professional growth through hands-on experience in a dynamic environment. Join us to be part of a company that champions customer service excellence and invests in its employees' development.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator Customer Delivery Hub
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like John Lewis & Partners.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by John Lewis & Partners. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Administrator Customer Delivery Hub
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at John Lewis & Partners, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at John Lewis & Partners and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into John Lewis & Partners. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at John Lewis & Partners
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at John Lewis & Partners.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to John Lewis & Partners.
