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- Tasks: Join our Style Studio as a Personal Stylist, conducting consultations and sharing fashion trends.
- Company: Be part of the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Combine your passion for fashion with customer interaction in a vibrant retail setting.
- Qualifications: A love for fashion, excellent customer service skills, and organisational abilities are essential.
- Other info: Weekend-only role with training provided to help you shine.
About the role
Working as part of a team in the dedicated Style Studio as a Personal Stylist, you will play an active role in achieving our brand ambition. You will conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends, and offer instant style advice to our 'walk-in' customers. Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and encourages repeat visits.
Key Responsibilities
- Navigate the wide range of brands we offer to find pieces that our customers will love.
- Use your knowledge of colour analysis, body shape profiling, and consultative selling to generate sales across the fashion floor.
- Support your department when required with general shop-keeping tasks and excellent customer service.
- Engage new customers through social media channels and use your creative skills to create 'fashion theatre' on the shopfloor to drive and maximise sales and profit.
- Be an ambassador for the John Lewis brand.
Essential skills/experience you'll need
- A passion for everything fashion and styling.
- Excellent customer service skills that allow you to build rapport with customers.
- Great organisation skills to manage your own diary of scheduled appointments.
Desirable skills/experience you may have
- Experience in using social media platforms to create content and engage audiences.
Training will be provided to help you perform at your best every day.
Pay: £14.75 per hour. Weekend-only role: Saturday 09:55-20:10, Sunday 11:25-18:10.
The partnership
We’re the largest employee-owned business in the UK, home to our cherished brands John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re focused on being brilliant at retail, continuously innovating, adapting, and diversifying. We uphold our values of price, quality, and service in John Lewis and passionately serve food-lovers in Waitrose. As Partners, we share ownership and the rewards. We contribute to our success, work together through good and challenging times, and treat everyone with kindness and respect. We own making the Partnership a place where everyone belongs, embracing differences, creating a thriving environment where we can grow individually and collectively. As Partners, we make all the difference. And we all own it.
Important points to note:
- Some roles require pre-employment vetting, including DBS checks. You’ll be informed and provided with details during the recruitment process.
- Completing vetting documents quickly is encouraged to avoid delays.
- DBS checks are carried out by a registered third-party body, and financial probity checks may also be required.
- Apply early as vacancies can close if we receive a high volume of applications.
- We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this with the hiring manager during your interview.
Personal Stylist employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Stylist
✨Tip Number 1
Familiarise yourself with the latest fashion trends and brands that John Lewis offers. This knowledge will not only help you during your interview but also demonstrate your passion for styling and customer service.
✨Tip Number 2
Engage with potential customers on social media platforms. Share your styling ideas and insights to build a following, showcasing your ability to connect with audiences and promote the John Lewis brand.
✨Tip Number 3
Practice your consultative selling skills by role-playing with friends or family. This will help you become more comfortable in conducting styling consultations and providing personalised advice to customers.
✨Tip Number 4
Prepare to discuss how you would create an engaging shopping experience on the shop floor. Think of creative ideas for 'fashion theatre' that could attract customers and enhance their shopping journey at John Lewis.
We think you need these skills to ace Personal Stylist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and essential skills required for the Personal Stylist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Create a CV that showcases your passion for fashion and styling. Include relevant experience, particularly in customer service and any previous roles that involved personal styling or fashion consultancy.
Write a Personal Statement: Include a personal statement that reflects your enthusiasm for the role and the John Lewis brand. Discuss your approach to styling consultations and how you would create memorable experiences for customers.
Highlight Social Media Skills: If you have experience using social media to engage audiences, make sure to mention this in your application. Provide examples of how you've used these platforms creatively to promote fashion or styling content.
How to prepare for a job interview at John Lewis & Partners
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge about current trends, styles, and brands. This will demonstrate your genuine interest in the role of a Personal Stylist.
✨Prepare for Styling Scenarios
Anticipate questions related to styling consultations and customer interactions. Think of examples where you've successfully styled someone or provided fashion advice. Being able to articulate these experiences will showcase your consultative selling skills.
✨Engage with Social Media
Since the role involves engaging customers through social media, be prepared to discuss your experience with various platforms. Share any content you've created or campaigns you've been part of, as this will highlight your creativity and ability to connect with audiences.
✨Demonstrate Excellent Customer Service Skills
Be ready to discuss how you build rapport with customers. Provide examples of how you've handled difficult situations or gone above and beyond to ensure customer satisfaction. This will show that you understand the importance of excellent service in retail.
