At a Glance
- Tasks: Deliver excellent customer service and manage stock effectively in a catering team.
- Company: Join a renowned catering team focused on outstanding customer experiences.
- Benefits: Enjoy a unique benefits package including staff discounts and subsidised food.
- Other info: Flexible working options may be available, including job sharing.
- Why this job: Be part of a dynamic team delivering market-leading customer service.
- Qualifications: Experience in catering and effective communication skills are required.
The predicted salary is between 24000 - 28000 £ per year.
About the role
To deliver a market‑leading customer experience, achieving sales and customer service targets through a focus on outstanding customer service and execution of the agreed food & drink offer. To work as part of the Catering team, adding value to the efficient and profitable running of your operational area to achieve your personal, team and branch objectives.
Duties and Responsibilities
- Deliver excellent customer service by working flexibly as part of a team.
- Ensure stock is replenished and displayed to required standards.
- Adhere to hygiene and health & safety standards at all times.
- Collaborate with fellow catering assistants to provide smooth service.
- Control wastage and ensure proper rotation and expiry management of food.
- Act promptly on any customer comments, using initiative to resolve them where possible and report issues or unsolvable day‑to‑day problems to the line manager.
Job Requirements
- Experience working as part of a catering team to ensure smooth service.
- Understanding of stock management and service requirements.
- Effective communication and problem‑solving skills.
Desirable Experience, Skills and Qualifications
- Basic Food Hygiene Certificate.
- Previous catering experience.
- Experience in a fast‑paced customer‑facing environment.
Additional Information & Benefits
- Unique benefits package including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and more.
- Pre‑employment screening: 2‑year reference check.
- Offer may close early due to high volume of applications.
- Flexible working options may be available (compressed hours, job sharing, shorter hour contracts).
Catering Partner, Nights in Milton Keynes employer: John Lewis & Partners
This role is based in a vibrant catering environment offering a unique benefits package, including discounts at local restaurants. The team is dedicated to providing exceptional customer service and efficient operations.
