At a Glance
- Tasks: Join our team as a Merchandiser for Android and Wearables, optimising product ranges.
- Company: Be part of the UK's largest employee-owned business with a focus on innovation.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Dynamic work environment with a commitment to diversity and employee well-being.
- Why this job: Make a real impact in tech merchandising while collaborating with passionate teams.
- Qualifications: Experience in merchandising, strong analytical skills, and proficiency in Excel or similar tools.
The predicted salary is between 55600 - 84100 £ per year.
We have an exciting opportunity for you to join as a Merchandiser in our Merchandising teams within the Android and Wearables department. You will be a highly experienced, analytical and commercial Merchandiser who uses their broad expert knowledge to plan and optimise the best range for customers within your category. Your remit will be to deliver agreed KPIs including sales, profit, stock, SKUs, availability, margin and risk management. You will maximise opportunities as they arise and lead the in-season trading to potentialise the outcome for both customers and your category.
You will analyse commercial inputs to develop, with the Buyer, the best range of products supported by effective and comprehensive range planning and pricing architecture to deliver market leading assortments. You will be People Manager of your category team's Merchandising Assistants, creating the conditions for them to thrive, and balancing their focus and priorities as required. You will be expected to manage an assortment of high strategic importance and/or complexity within your category that achieves strong customer satisfaction. You may be asked to have oversight over the roll-up of other offices within your Category.
Key Responsibilities:
- You will be accountable for accurately planning and forecasting sales, stock, profit and SKUs for the Merchandising Manager and Trade Planning team.
- You will be accountable for the commercial and customer success of a product range through range planning and agile in-season trading, using analysis and reporting from Product Operations.
- Through your Merchandising Assistants, you will manage the flow of stock for your office, controlling inventory levels and open to buy.
- You are accountable for maximising availability across channels whilst minimising inventory holding costs and other supply chain costs.
- You will work at pace and with agility within a collaborative environment with your Merchandising Manager, Buyer, Head of Merchandising, Supply Chain, Trade Planning, Sourcing, Trading & Product Operations teams, Design and Product Technology.
- Externally, you will hold a strong relationship with your suppliers and Brands.
- You will be accountable for forecasting assortment Sales, Stock and Margin KPIs, deciding Open To Buy parameters that meet commercial and customer targets.
- In collaboration with Buying, you will need to make season trading and volume decisions along with the commercial terms and product lifecycle with the suppliers.
- You may on occasion, be asked to roll up Category wide analysis in support of the Head of Buying and Head of Merchandising.
- You will be People Manager to your team's Merchandising Assistant partner/s, providing Coaching, development and feedback.
Essential Skills you will need:
- Proven experience in Forecasting & Planning, WSSI management, influencing & stakeholder management.
- Demonstrable experience in Merchandising for Tech and Wearables.
- Demonstrable expertise in merchandising practices, including assortment planning and stock management.
- Strong Analytical and Numerical Skills.
- Advanced proficiency in Microsoft Excel, Tableau or similar analytical tools.
- Strong Communication and Presentation Skills.
- Understanding of Retail Operations and Supply Chain Management.
- Proactive Approach to Learning and Development.
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to do before the closing date. If you are successful following your initial application, the next stage will be a formal interview. Interviews potentially commence from w/c 6th July 2026.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Merchandiser – Android and Wearables employer: John Lewis & Partners
Join a dynamic team at the largest employee-owned business in the UK, where your role as a Merchandiser for Android and Wearables will not only challenge you but also empower you to make a significant impact. With a strong focus on collaboration and innovation, our Pimlico office fosters a supportive work culture that values diversity and personal growth, offering flexible working arrangements and opportunities for professional development. As a Partner, you'll enjoy the unique advantage of being part of a community that prioritises kindness, respect, and shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandiser – Android and Wearables
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like John Lewis & Partners, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like John Lewis & Partners!
We think you need these skills to ace Merchandiser – Android and Wearables
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at John Lewis & Partners, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at John Lewis & Partners and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show John Lewis & Partners that you’re ready to jump in and contribute right away!
How to prepare for a job interview at John Lewis & Partners
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
