At a Glance
- Tasks: Become a qualified Driver Technician and deliver amazing products to customers' homes.
- Company: Join the largest employee-owned business in the UK, John Lewis.
- Benefits: Enjoy flexible working, great pay, and a supportive training programme.
- Other info: Embrace diversity and thrive in a culture of kindness and respect.
- Why this job: Make a real impact by bringing joy to customers with every delivery.
- Qualifications: Must be 18+, have a UK driving licence, and great customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
As our Driver Technician Trainee 7.5t, you will be supported through our 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. Once you're fully trained, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew.
Due to the nature of these roles, we require all applicants to be 18 or over by their start date.
Key Responsibilities- Being an ambassador for the John Lewis brand with great customer service as your number one priority.
- Perform daily checks and assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
- Show great respect and courtesy for the customer's home, and handle unexpected situations to find the best possible solution for your customers.
- Installing various products (including wall-mount TVs, integrated appliances, and hard-wired appliance installations) efficiently and quickly for our customers, demonstrating how they work once installed.
- Keeping up to date with new products and technologies to perform your role at your best.
- Adhere to all legal driving regulations, including the Working Time Directive and EU regulations to maintain a safe working environment.
- Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
- UK B-Category manual driving licence with no more than 6 points.
- Previous experience in a customer-facing role.
- Great verbal communication skills both over the phone and in person.
- Good understanding of technology and an interest in installation.
- Prior experience in installation and customer delivery services.
- Previous role model or team leader experience.
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Hub, Driver Technician Trainee 7.5T in London employer: John Lewis & Partners
John Lewis & Partners is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. Located in Milton Keynes, the company provides comprehensive training for its In-Store Customer Experience Specialists, ensuring that all team members have the skills needed to excel in their roles while fostering a sense of community and collaboration among staff.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Hub, Driver Technician Trainee 7.5T in London
✨Get Hands-On with Logistics
Look for opportunities to volunteer or intern with local transport companies or logistics firms. This experience can give you real insights into the industry and make you much more attractive to John Lewis & Partners when applying for the Customer Delivery Hub, Driver Technician Trainee 7.5T position.
✨Join Transportation or Logistics Groups
Find and join online communities or forums focused on transportation and logistics. Engaging with industry professionals in places like LinkedIn or relevant Facebook groups can help you stay updated on industry trends and job openings at John Lewis & Partners.
✨Visit Career Fairs and Networking Events
Keep an eye out for career fairs specifically focused on transportation and logistics. Attending these events is a great way to meet potential employers like John Lewis & Partners and create a more personal connection that could land you that Customer Delivery Hub, Driver Technician Trainee 7.5T role.
✨Directly Apply on Our Website
Don't forget to head over to our website to apply for the Customer Delivery Hub, Driver Technician Trainee 7.5T role at John Lewis & Partners. It’s often the best way to ensure your application stands out, and you'll be engaging directly with our hiring team.
We think you need these skills to ace Customer Delivery Hub, Driver Technician Trainee 7.5T in London
Some tips for your application 🫡
Highlight Your Organisational Skills:In the transportation and logistics field, having great organisational skills is key. Make sure your CV showcases any relevant experience, like managing schedules or coordinating deliveries. If you've handled logistics in a volunteer role or a part-time gig, shout about it!
Show Your Willingness to Learn:As a trainee, we want to see your excitement about learning and growing in this space. When writing your cover letter, talk about why you're passionate about transportation and logistics, and how you hope to develop your skills with us at John Lewis & Partners in this role.
Use Industry-Specific Language:When crafting your application, sprinkle in some industry-specific jargon that shows you're familiar with the world of logistics. Terms like 'supply chain management', 'route optimisation', or 'inventory control' will help demonstrate your knowledge and enthusiasm for the field.
Tailor Your CV for the Role:Make sure to adapt your CV specifically for this trainee position. Focus on your educational background relevant to logistics, any pertinent coursework, and highlight any practical experience, even if it’s just coursework projects. Let’s make your application stand out to John Lewis & Partners!
How to prepare for a job interview at John Lewis & Partners
✨Get to Grips with Logistics Basics
As a trainee in transportation and logistics, it’s crucial to have a solid understanding of the basics, like supply chain principles and inventory management. Brush up on these topics and be ready to discuss them, as they might pop up in scenarios during the interview with John Lewis & Partners.
✨Show Off Your Organisational Skills
Logistics relies heavily on strong organisational abilities. Be prepared to share examples of how you've handled multiple tasks or managed deadlines in the past. It could be anything from a project at uni to volunteering—showing your potential through experiences can really impress the interviewers.
✨Familiarise Yourself with Industry Tools
Make sure you're familiar with commonly used logistics software or tools like TMS (Transportation Management Systems) or warehouse management solutions. If you’ve used any related tech during your studies or internships, be ready to talk about your experience. It shows you're actively engaged and ready to hit the ground running at John Lewis & Partners.
✨Express Your Eagerness to Learn
As a trainee, your willingness to learn will be just as important as what you already know. During the interview, express your enthusiasm for the transportation-logistics field and your desire to absorb knowledge and skills from those around you. It's all about showing that you’re not just looking for a job, but a valuable learning opportunity at John Lewis & Partners.
