At a Glance
- Tasks: Create and deliver exciting local events that engage customers and enhance community wellbeing.
- Company: Join John Lewis & Partners, the UK's largest employee-owned business with a focus on community.
- Benefits: Enjoy flexible working, competitive pay, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for personal growth and making a difference.
- Why this job: Be a brand ambassador and help shape memorable experiences for customers in your community.
- Qualifications: Experience in event management and customer service is essential; passion for community engagement is a plus.
The predicted salary is between 30000 - 40000 £ per year.
As a Local Events and Community Specialist for John Lewis, you’ll be delivering local events and community activities that enhance customer experience and uphold the branch’s commitment to community wellbeing.
Key Responsibilities
- You will be the go‑to activator for your shop in local marketing, events and social impact activity.
- Create and deliver local marketing events that identify and unlock the best opportunities for inspiring innovative customer engagement, driving footfall into your shop. You’ll be liaising with multiple stakeholders to execute exceptional events.
- You will need to proactively collaborate with the central events and social impact teams to deliver a calendar of activities.
- Oversee the implementation of in‑branch charity fundraising and social impact activities, including Community Matters and the John Lewis Partnership Foundation.
- Ensure all your activities comply with Health and Safety procedures and GDPR.
- Act as a brand ambassador for John Lewis.
Essential Skills/Experience You’ll Need
- Experience in managing events and/or community plans.
- Managing various stakeholders.
- Customer service experience.
- Prioritising, organising and planning multiple activities/projects at the same time.
Desirable Skills/Experience You May Have
- Delivery of events within a retail environment.
- Experience of delivering relevant marketing activity.
- Understanding of social impact, local community needs and charities and/or community groups.
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note
- It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible.
- We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Local Events Community Specialist employer: John Lewis & Partners
John Lewis & Partners is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. Located in Milton Keynes, the company provides comprehensive training for its In-Store Customer Experience Specialists, ensuring that all team members have the skills needed to excel in their roles while fostering a sense of community and collaboration among staff.
StudySmarter Expert Advice🤫
We think this is how you could land Local Events Community Specialist
✨Tip Number 1
Get to know the company culture! Before your interview, dive into John Lewis's values and community initiatives. This will help you connect your experiences with their mission and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Local Events Community Specialist role. Plus, it shows your enthusiasm and initiative!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've successfully managed events or collaborated with stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your professionalism.
We think you need these skills to ace Local Events Community Specialist
Some tips for your application 🫡
Show Your Passion for Community Engagement:When writing your application, let us see your enthusiasm for community activities and events. Share any relevant experiences that highlight your commitment to enhancing customer experiences and supporting local initiatives.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Use specific examples from your past experiences that align with managing events and liaising with stakeholders.
Highlight Your Organisational Skills:Since you'll be juggling multiple activities, it's crucial to showcase your organisational skills. Mention any tools or methods you use to prioritise tasks and manage your time effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and efficiently, and you won’t miss out on any important updates!
How to prepare for a job interview at John Lewis & Partners
✨Know Your Community
Before the interview, do your homework on the local community and its needs. Understand what events have been successful in the past and think about how you can enhance customer experience through innovative activities. This will show your passion for the role and your commitment to making a positive impact.
✨Showcase Your Event Management Skills
Be ready to discuss specific examples of events you've managed or contributed to. Highlight your ability to juggle multiple stakeholders and projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your organisational skills.
✨Emphasise Collaboration
Since this role involves working closely with various teams, be prepared to talk about your experience in collaboration. Share examples of how you've successfully worked with others to achieve common goals, especially in a retail or community setting. This will illustrate your teamwork skills and adaptability.
✨Understand Health and Safety Compliance
Familiarise yourself with basic health and safety procedures relevant to event management. Be ready to discuss how you would ensure compliance during events, as this is crucial for the role. Showing that you take these responsibilities seriously will reflect well on your professionalism.
