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- Tasks: Lead and inspire the Catering Team to deliver exceptional customer service.
- Company: Join John Lewis & Partners, a renowned retailer known for quality and customer care.
- Benefits: Enjoy 25% off in-store and online, plus 22 days holiday and access to exclusive hotels.
- Why this job: Be part of a supportive culture that empowers you to grow and make a real impact.
- Qualifications: Experience in leading teams in fast-paced environments is essential; training provided.
- Other info: Apply early as vacancies may close quickly due to high demand.
The predicted salary is between 28800 - 43200 £ per year.
As a Team Manager you’ll support your Catering Team to ensure that every customer that visits or interacts with our catering facilities (in-store cafes, restaurants and dining rooms), has exceptional service with a seamless and enjoyable dining experience. You’ll be an outstanding specialist in people and will lead, inspire and develop your Partners, enabling each of them to reach their full potential. Duties and Responsibilities: Working in our Catering operation is fast paced. Your main responsibilities will include: Ensuring the catering operation runs smoothly for both customers and Partners (employees) Maintaining high levels of food hygiene and safety standards, ensuring your team does the same Minimising food wastage to protect our profits Empowering your team to act with authority and accountability in a culture where they feel supported to grow professionally and feel cared for Building genuine relationships with customers and internal and external stakeholders Working with the wider shop leadership team, taking on duty manager responsibilities when required Essential skills you’ll need: Experience of leading a team in a fast-paced, customer focused environment is required and we’ll make sure you have all the other training you need to help you perform at your best, everyday Desirable skills we’re looking for: Personal Licence Holder Intermediate Food Hygiene (Level 3) Disciplinary and Grievance experience Hiring Manager experience Additional Information: As a Partner you will enjoy our unique benefits which include: Partnership discount in store and online once you complete your Earning Membership period. Thats 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply). Youll also be able to nominate someone you live with to share your discount Full time working holiday entitlement of 22 days – prorated for part time hours Access to our exclusive hotels based in some of Britains most stunning areas and once youve been with us for three months, youre welcome to explore them plus so much more Things to note: This role may be subject to pre-employment screening We occasionally close vacancies early in the event we receive a high volume of applications and therefore recommend you apply early JBRP1_UKTJ
John Lewis & Partners | Team Manager employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land John Lewis & Partners | Team Manager
✨Tip Number 1
Familiarize yourself with the John Lewis & Partners brand and their values. Understanding their commitment to exceptional customer service and employee development will help you align your approach during the interview.
✨Tip Number 2
Highlight your experience in fast-paced, customer-focused environments. Be ready to share specific examples of how you've successfully led a team and improved customer satisfaction in previous roles.
✨Tip Number 3
Prepare to discuss your knowledge of food hygiene and safety standards. Since maintaining high levels of food hygiene is crucial for this role, showcasing your understanding will demonstrate your readiness for the position.
✨Tip Number 4
Think about how you can empower and inspire your team. Be prepared to share your leadership philosophy and any strategies you've used to develop team members in past positions.
We think you need these skills to ace John Lewis & Partners | Team Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Team Manager position at John Lewis & Partners. Understand the key responsibilities and essential skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in leading teams in fast-paced, customer-focused environments. Provide specific examples of how you've inspired and developed team members in previous roles.
Showcase Your Skills: Make sure to mention any relevant qualifications, such as a Personal Licence or Intermediate Food Hygiene certification. Highlight your experience with food safety standards and team empowerment to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for providing exceptional customer service and your commitment to team development. Use this opportunity to convey your personality and how you align with the values of John Lewis & Partners.
How to prepare for a job interview at John Lewis & Partners
✨Show Your Leadership Skills
As a Team Manager, it's crucial to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you successfully motivated your team and improved their performance.
✨Emphasize Customer Service Experience
Highlight your experience in fast-paced, customer-focused environments. Be ready to discuss specific situations where you ensured exceptional service and how you handled any challenges that arose.
✨Discuss Food Hygiene Knowledge
Since maintaining high food hygiene standards is essential, be prepared to talk about your knowledge and experience with food safety regulations. If you have relevant certifications, mention them!
✨Build Relationships
Talk about your approach to building genuine relationships with customers and stakeholders. Share examples of how you've fostered positive interactions and created a supportive environment for your team.
