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- Tasks: Train and coach catering teams to deliver exceptional hospitality experiences.
- Company: Join John Lewis & Partners, the UK's largest employee-owned business.
- Benefits: Enjoy flexible working, competitive pay, and a supportive environment.
- Other info: Be part of a diverse team that values kindness and respect.
- Why this job: Make a real impact in the food industry while developing your skills.
- Qualifications: Experience in catering and a passion for food and service.
The predicted salary is between 30000 - 42000 £ per year.
Food Coordinator & Coach at John Lewis & Partners
About The Role
As a Food Coordinator and Coach, you’ll work with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time. You\’ll work both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.
Key Responsibilities
- Share your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.
- Create a market‑leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.
- Work in the kitchen and front‑of‑house alongside Catering Partners.
- Deliver the central hospitality teams vision of the menu and meet defined presentation standards.
- Ensure the end‑to‑end ordering process is managed and support the Team Managers in all aspects of food safety compliance and administrative tasks.
- Demonstrate a passion for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.
Essential Skills / Experience You’ll Need
- Previous employment in a catering environment.
- Previous kitchen experience.
- Previous training or coaching experience.
Desirable Skills / Experience You May Have
- Food Safety Levels 1‑3 (training for these will be provided).
- Customer‑facing selling or service environment experience.
- Administration experience.
- Good computer literacy skills.
About The Partnership
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees – we’re Partners, driven by our purpose to build a happier world.
Important Points to Note
Some roles are subject to pre‑employment vetting (which may include DBS checks). Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some roles. We encourage you to complete any vetting documents quickly to avoid delays. We occasionally close vacancies early in the event of a high volume of applications and recommend you apply early.
Flexible Working
We support flexible working to promote a good work‑life balance. This might include flexible or compressed hours, job sharing or shorter‑hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Retail
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Food Coordinator & Coach employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Coordinator & Coach
✨Tip Number 1
Get to know the company culture! Before your interview, dive into John Lewis & Partners' values and mission. This will help you connect your passion for food and service with their ethos, making you a standout candidate.
✨Tip Number 2
Practice your coaching skills! Think of examples from your past experiences where you've trained or supported others in a kitchen or customer service setting. Be ready to share these stories during your interview to showcase your expertise.
✨Tip Number 3
Show off your culinary passion! Bring some enthusiasm about food trends or customer service innovations to the table. This will demonstrate that you're not just looking for a job, but that you genuinely care about delivering an exceptional experience.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Food Coordinator & Coach
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and hospitality shine through! Share any experiences that highlight your culinary skills or customer service prowess. We want to see that you’re not just looking for a job, but that you genuinely care about creating great dining experiences.
Tailor Your Application: Make sure to customise your application to fit the Food Coordinator & Coach role. Highlight relevant experiences from your past jobs, especially in catering or coaching. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Early Through Our Website: Don’t wait until the last minute to submit your application! We sometimes close vacancies early if we get a lot of applications. Head over to our website and apply as soon as you can to ensure your chance at joining our team!
How to prepare for a job interview at John Lewis & Partners
✨Know Your Culinary Stuff
Brush up on your food preparation skills and culinary knowledge. Be ready to discuss your previous kitchen experience and how it relates to the role. Show them you’re passionate about food and can share that enthusiasm with others.
✨Show Off Your Coaching Skills
Prepare examples of how you've trained or coached others in a catering environment. Think about specific situations where you helped someone improve their skills or provided excellent customer service. This will demonstrate your ability to pass on knowledge effectively.
✨Understand the Customer Experience
Familiarise yourself with what makes a great hospitality experience. Be ready to talk about how you would create a market-leading customer experience while maximising sales and minimising waste. They’ll want to see that you can think on your feet and adapt to different situations.
✨Be Ready for Questions on Food Safety
Even if you haven’t completed Food Safety training yet, show that you understand its importance. Prepare to discuss any relevant experience you have with food safety compliance and how you would support the team in maintaining high standards.