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- Tasks: Join our 3-month trainee programme to become a qualified Driver Technician.
- Company: Be part of John Lewis, the UK's largest employee-owned business.
- Benefits: Enjoy flexible working, great pay, and a supportive team environment.
- Why this job: Deliver joy by installing products that customers love in their homes.
- Qualifications: Must be 18+, have a UK driving licence, and great customer service skills.
- Other info: Opportunity for career growth and to thrive in a diverse workplace.
The predicted salary is between 800 - 1200 £ per month.
As our Driver Technician Trainee 7.5t, you will be supported through our 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. Once you're fully trained, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew. Due to the nature of these roles, we require all applicants to be 18 or over by their start date.
Key Responsibilities
- Being an ambassador for the John Lewis brand with great customer service as your number one priority.
- Perform daily checks and assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
- Show great respect and courtesy for the customer's home, and handle unexpected situations to find the best possible solution for your customers.
- Installing various products (including wall-mount TVs, integrated appliances, and hard-wired appliance installations) efficiently and quickly for our customers, demonstrating how they work once installed.
- Keeping up to date with new products and technologies to perform your role at your best.
- Adhere to all legal driving regulations, including the Working Time Directive and EU regulations to maintain a safe working environment.
- Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential skills/experience you'll need
- UK B-Category manual driving licence with no more than 6 points.
- Previous experience in a customer-facing role.
- Great verbal communication skills both over the phone and in person.
- Good understanding of technology and an interest in installation.
Desirable skills/experience you may have
- Prior experience in installation and customer delivery services.
- Previous role model or team leader experience.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Driver Technician Trainee 7.5t employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Technician Trainee 7.5t
✨Tip Number 1
Get to know the company! Research John Lewis and their values. When you show that you understand their commitment to customer service and quality, it’ll really help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, being able to express yourself clearly and confidently will make a huge difference. Try role-playing common delivery scenarios with a friend.
✨Tip Number 3
Show off your tech-savviness! Brush up on the latest products and installation techniques. Being knowledgeable about what you’ll be delivering can impress your interviewers and show you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the John Lewis family!
We think you need these skills to ace Driver Technician Trainee 7.5t
Some tips for your application 🫡
Show Your Customer Service Skills: Since being an ambassador for the John Lewis brand is key, make sure to highlight any previous customer-facing experience in your application. We want to see how you’ve gone above and beyond for customers in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Be Clear About Your Driving Experience: Since a UK B-Category manual driving licence is essential, make sure to clearly state your driving experience and any relevant qualifications. We need to know you’re ready to hit the road safely and confidently!
Apply Early!: We occasionally close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis & Partners
✨Know Your Stuff
Familiarise yourself with the John Lewis brand and its values. Understand what makes their customer service stand out and be ready to discuss how you can embody that in your role as a Driver Technician Trainee.
✨Show Off Your Customer Skills
Since this role is all about customer interaction, prepare examples from your past experiences where you provided excellent service. Think of situations where you went above and beyond to help a customer, as this will demonstrate your commitment to the role.
✨Get Technical
Brush up on your understanding of technology and installation processes. Be prepared to talk about any relevant experience you have, especially if you've worked with large appliances or installations before. Showing enthusiasm for learning new technologies will also score you points!
✨Be Ready for the Heavy Lifting
This job involves physical work, so be honest about your ability to handle heavy items. You might want to mention any previous experience with manual handling or teamwork in physically demanding roles, as it shows you're prepared for the challenges ahead.