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- Tasks: Onboard new products and manage data for John Lewis shops and E-commerce.
- Company: Join the iconic John Lewis & Partners team with a focus on innovation.
- Benefits: Competitive salary, flexible working, and a supportive work-life balance.
- Why this job: Be part of a dynamic team driving product launches and enhancing customer experience.
- Qualifications: Experience in data entry and proficiency in Google Suite and Microsoft Excel.
- Other info: Great opportunity for career growth in a collaborative retail environment.
The predicted salary is between 28000 - 42000 £ per year.
We are recruiting for a Product Launch Specialist on a fixed-term contract. The successful candidate will be responsible for onboarding new products for John Lewis shops and E-commerce by requesting, uploading & validating accurate, complete and timely product data & digital assets ahead of stock arriving in the warehouse. You will work closely with suppliers and internal teams, to maximise the customer experience and to drive search, conversion and sales of John Lewis products.
Manage high volumes of data in our Product Information Management tool, to ensure that all new products are created and enriched to JL standards within SLAs. You will work closely with:
- Product Launch Manager & other Product Launch Specialists
- 3rd parties (e.g. Suppliers, ITG, GXO)
- Buying Offices (Buying Assistants, Buyers & Merchandisers)
- Product Launch Operations matrix team (e.g. Asset Production, Post Production, Launch Executives, Copywriters)
- Product Data Team
- Supplier Operations
- E-Commerce
- Commercial Optimisation
- Data Management Office
- Tech & Change
Salary: up to £35,000 depending on experience. Contract type: Secondment/Fixed Term contract until the end of May 2026. Working pattern/flexible working: Blended working approach with 1 day a week in the office (Wednesdays) and ad‑hoc meetings. Location: Pimlico Head Office campus. Travel to the office is the candidate’s responsibility; no travel allowance.
Key Responsibilities
- You will be accountable for the creation and collation of accurate product data and supplier provided digital assets that meet our launch requirements.
- Take ownership of supplier compliance of ‘right first time’ data through supplier training and work closely with Product Launch colleagues to ensure that product information is to the required standard.
- Serve as the point of contact for suppliers for all Product Set Up activities and drive compliance to ensure data is complete and accurate.
- Escalate ongoing compliance issues as appropriate, building strong relationships across Product Launch Operations to support end to end improvements.
- Be responsible for item creation of product data in a range of systems, populating rules based attributes, obtaining and populating any additional data required for SEL ticketing.
- Be accountable for the critical path of product set up activities and take necessary action to avoid late launch.
- Maintain data in the appropriate system to ensure product information is accurate and up to date.
- Support the operation of any RPAs (Robotic Process Automations) which form part of the product set-up process.
What will you be doing?
Our Product Set up Specialists are part of a multi skilled team focused on the activities and processes critical to product launch. Setting products up and maintaining data in all relevant systems including creating customer facing tickets ready to be printed in our shops. Ensuring suppliers are completing data on time and in full. Working to a critical path to ensure products can launch as soon as they arrive in stock. Collaborating with colleagues in Buying & Merchandising & Product Launch Operations to mitigate risk to our launch plans. Working with suppliers to help them meet our launch requirements.
Essential Skills/experience You’ll Need
- Experience with data entry in multiple systems.
- Experience with Google Suite & Microsoft Office, specifically in Excel and comfortable with VLookups.
- Ability to prioritise effectively.
- Comfortable in a team and working with stakeholders.
Desirable Skills/experience You May Have
- Experience of meeting KPIs and/or SLAs in an operational team.
- Understanding of the product launch process in a retail business.
- Ability to manage multiple tasks and work to tight deadlines.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Seniority level: Entry level. Employment type: Contract. Job function: Sales and Business Development. Industries: Retail.
Product Launch Specialist in City of London employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Launch Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to current employees at John Lewis & Partners on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the product launch process and be ready to discuss how you can contribute to their team. Show them you’re passionate about the role!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable talking about your experience and skills, especially around data management and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the John Lewis & Partners team.
We think you need these skills to ace Product Launch Specialist in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Launch Specialist role. Highlight your experience with data entry and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Data Skills: Since this role involves managing high volumes of data, be sure to mention your proficiency with tools like Google Suite and Excel. If you've used VLookups or similar functions, let us know – it’ll make you stand out!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity!
Apply Early!: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We’re excited to hear from you!
How to prepare for a job interview at John Lewis & Partners
✨Know Your Data
As a Product Launch Specialist, you'll be dealing with a lot of data. Brush up on your data entry skills and get familiar with tools like Google Suite and Excel. Be ready to discuss how you've managed data in the past and any specific challenges you've overcome.
✨Understand the Product Launch Process
Make sure you have a solid grasp of the product launch process in retail. Research John Lewis & Partners' approach to product launches and think about how you can contribute to their success. This will show your genuine interest in the role and the company.
✨Showcase Your Teamwork Skills
Collaboration is key in this role. Prepare examples of how you've worked effectively in teams, especially when managing multiple stakeholders. Highlight any experiences where you’ve had to build relationships to achieve a common goal.
✨Prepare for Compliance Questions
Since compliance is a big part of the job, be ready to discuss how you've ensured accuracy and completeness in your previous roles. Think of specific instances where you’ve trained others or improved processes to meet compliance standards.