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- Tasks: Conduct on-site surveys and provide accurate estimates for home improvement projects.
- Company: Join the largest employee-owned business in the UK, John Lewis Partnership.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Why this job: Be a brand ambassador and help customers create their dream homes.
- Qualifications: Full UK driving licence and experience in preparing estimates.
- Other info: Embrace diversity and thrive in a culture of kindness and respect.
The predicted salary is between 22700 - 36000 £ per year.
About the role
As an Estimator, you'll be visiting our customers' homes to do full on-site surveys in preparation for any home improvement projects they are fulfilling with us. You'll be a brand ambassador for the John Lewis Partnership and provide customers with a world-class experience using our innovative computerised systems and materials, helping them feel reassured about the full project process.
Salary - £27,000 - £40,000
Contract type - This position is a Permanent contract.
Location - This role is based in the South West. The areas you will be working in are predominantly Bristol and Cheltenham but on occasions will need to travel into other parts of the South West.
Key Responsibilities
- Providing accurate and reliable estimates for our customers' home improvement projects.
- Communicating estimates in a clear and helpful manner to our customers and ensuring that it meets their expectations.
- Liaising with customers if they have any questions or concerns during the process.
- Obtaining customer sign off for the plans you produce.
- Maintaining the distinctive John Lewis service we’re known for right throughout home improvement projects.
- Using your expert knowledge on our product assortments to help customers find exactly what they are looking for.
- Identifying and communicating opportunities for continuous improvement and greater efficiency.
Essential skills/experience you’ll need
- Full UK driving licence (with no more than 6 points).
- Previous experience of preparing estimates or plans.
- Basic numerical skills to enable you to provide accurate estimates.
- Strong customer service skills.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note:
- It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
- We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Estimator South West in City of London employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estimator South West in City of London
✨Tip Number 1
Get to know the company inside out! Research John Lewis and its values, especially around customer service. This will help you connect with the interviewers and show that you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice your communication skills! As an Estimator, you'll need to explain estimates clearly to customers. Try role-playing with a friend or family member to get comfortable with discussing numbers and plans.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate that you can maintain the high standards of service that John Lewis is known for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the John Lewis Partnership.
We think you need these skills to ace Estimator South West in City of London
Some tips for your application 🫡
Show Your Customer Service Skills: As an Estimator, you'll be the face of our brand, so make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your experience with estimates and plans, as this will show us you can communicate effectively with our customers.
Tailor Your Application: Make sure to customise your application to fit the role. Mention specific skills or experiences that relate directly to the responsibilities listed in the job description. We love seeing candidates who take the time to connect their background to what we do!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at John Lewis & Partners
✨Know Your Numbers
As an Estimator, you'll need to demonstrate your numerical skills. Brush up on basic maths and be prepared to discuss how you calculate estimates. Practising with real-life examples can help you articulate your thought process during the interview.
✨Showcase Your Customer Service Skills
This role is all about providing a world-class experience for customers. Think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories to highlight your strong customer service skills.
✨Familiarise Yourself with John Lewis Values
Understanding the ethos of the John Lewis Partnership is crucial. Research their values and think about how they align with your own. Be prepared to discuss how you can embody these values in your role as an Estimator.
✨Prepare Questions for the Interviewer
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
