At a Glance
- Tasks: Become a qualified Driver Technician and deliver amazing products to customers' homes.
- Company: Join the renowned John Lewis team known for exceptional customer service.
- Benefits: Receive training, competitive pay, and the chance to work with cutting-edge technology.
- Other info: Enjoy a supportive training programme and opportunities for career growth.
- Why this job: Make a real difference by bringing joy to customers through product installations.
- Qualifications: Must be 18+, have a UK B-Category driving licence, and great communication skills.
The predicted salary is between 25000 - 30000 € per year.
As our Driver Technician Trainee 7.5t, you will be supported through our 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. Once you’re fully trained, you’ll have the unique opportunity of bringing our distinctive John Lewis service right to our customers’ door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew. Due to the nature of these roles, we require all applicants to be 18 or over by their start date.
Key Responsibilities
- Being an ambassador for the John Lewis brand with great customer service is your number one priority.
- Perform daily checks and assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
- Show great respect and courtesy for the customer’s home, and handle unexpected situations to find the best possible solution for your customers.
- Installing various products (including wall‑mount TVs, integrated appliances, and hard‑wired appliance installations). This will be completed efficiently and quickly for our customers, and will demonstrate how they work once installed.
- Keeping up to date with new products and technologies to perform your role at your best.
- Adhere to all legal driving regulations, including the Working Time Directive and EU regulations to maintain a safe working environment.
- Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential Skills / Experience You'll Need
- UK B‑Category manual driving licence with no more than 6 points.
- Previous experience in a customer‑facing role.
- Have great verbal communication skills both over the phone and in person.
- Good understanding of technology and an interest in installation.
Desirable Skills / Experience You May Have
- Prior experience in installation and customer delivery services.
- Previous role model or team leader experience.
Important Points to Note
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
Driver Technician Trainee 7.5t in Bristol employer: John Lewis & Partners
At John Lewis, we pride ourselves on being an exceptional employer, offering a supportive environment where you can grow and thrive as a Driver Technician Trainee. Our comprehensive 3-month training programme equips you with the skills needed to deliver our renowned customer service directly to homes, while our commitment to employee development ensures you have ample opportunities for career progression. With a strong focus on teamwork and respect for our customers, you'll be part of a culture that values collaboration and excellence in every delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Technician Trainee 7.5t in Bristol
✨Tip Number 1
Get to know the company! Research John Lewis and their values. When you show up for interviews, drop in some knowledge about their customer service ethos and how you can embody that as a Driver Technician Trainee.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, make sure you can confidently explain how you’d handle tricky situations or answer common questions about installations.
✨Tip Number 3
Show off your tech-savvy side! Brush up on the latest products and technologies related to installations. Being able to discuss these will definitely give you an edge during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at John Lewis.
We think you need these skills to ace Driver Technician Trainee 7.5t in Bristol
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your interests and why you’re excited about the Driver Technician Trainee role.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at John Lewis & Partners
✨Know Your Stuff
Familiarise yourself with the John Lewis brand and its values. Understand what makes their customer service stand out. This will help you demonstrate your enthusiasm for the role and show that you’re a good fit for their team.
✨Show Off Your Skills
Be ready to discuss your previous customer-facing experience. Think of specific examples where you provided excellent service or solved problems for customers. This will highlight your ability to handle unexpected situations, which is crucial for this role.
✨Get Technical
Brush up on your knowledge of technology and installations. If you have any prior experience with installing products or using tech, be sure to mention it. Showing that you’re comfortable with these tasks will give you an edge in the interview.
✨Prepare for Practical Questions
Expect questions about how you would handle certain scenarios, especially those involving heavy lifting or customer interactions. Practising your responses can help you feel more confident and articulate during the interview.
