Warehouse Partner

As a Warehouse Partner working in one of our distribution centres, you'll have the important role of making sure our stock is in the right place at the right time for our customers. Whether it's for shop deliveries or direct to customer orders, you'll handle the goods that pass through our warehouses efficiently and accurately.

Working with a friendly and welcoming team, your respectful and hard-working nature will make all the difference to the site's efficiency and ultimately the service we provide to our customers. Both days and nights vacancies are available.

During a typical day or night, you'll be responsible for:

• Helping to load and unload our lorries the day's deliveries.
• Organising stock, ensuring that our goods and products are safely stored and replenished and that a safe working environment is adhered to at all times.
• Picking and packing the orders for our customers and prepare these for delivery (John Lewis only).
• Maintaining and taking pride in general housekeeping tasks to keep the operation running smoothly.
• Supporting the whole warehouse team by being flexible, working in the areas of the site that need it most when required.
• Follow standard operating procedures (SOPs) accurately and consistently promote, develop and deliver outstanding customer service.
• Handle and store stock correctly and accurately to maximise stock availability and reduce wastage caused through damage.
• Use relevant systems and equipment effectively, e.g. internal two-way radios when required, demonstrate flexibility across the site to enable business targets to be achieved.
• Participate in continuous improvement (CI) activities to assist with problem solving and process improvement to achieve KPIs.
• Look for opportunities to contribute towards branch initiatives.
• Support Section Manager with ideas and suggestions to support operational planning.
• Maintain high housekeeping standards across the areas you work.
• Attend and participate in communication meetings and briefings including democratic activity.
• You will be expected to use MHE (at least ROPT/LLOP).
• This role necessitates the ability to see clearly at various distances to safely operate machinery and effectively read and understand signage. This can be with the use of glasses if required.
• Apply health and safety management standards evenly and effectively across the department, thus creating and enabling a safe working environment and also meeting any legislative requirements indicated by the products and/or equipment you work with.
• Be aware of and adhere to all ISI policies.
• The site holds items which may require a two-person lift.

Develop and communicate improvement ideas to all management levels. Motivated to drive self-development using all available resources to achieve success.

• Maintain an active Personal Development Plan (PDP) to achieve your agreed objectives, both 'business' and 'personal'.
• Mentor peers to ensure that best practice is shared.
• Participate fully in the branch and Partnership's unique co-ownership culture, embracing the Partnership Commitments and demonstrating them in own behaviours.

Previous experience of working in a warehouse is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, every day. 37.5 hours of full-time work across seven days or nights to include early starts, late finishes, evenings and weekends.

We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.