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For Companies At a Glance
- Tasks: Conduct styling consultations and offer fashion advice to customers.
- Company: Join the largest employee-owned business in the UK, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working arrangements and a supportive team environment.
- Why this job: Be part of a vibrant fashion community and help customers find their perfect style.
- Qualifications: A passion for fashion and excellent customer service skills are essential.
- Other info: Training provided; part-time hours include weekends on a rota basis.
The predicted salary is between 24000 - 36000 £ per year.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
Working as part of a team in the dedicated Style Studio as a Personal Stylist, you\’ll play an active role in achieving our brand ambition. You\’ll conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends, and offer instant style advice to our \’walk-in\’ customers. Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and encourages repeat visits.
Key Responsibilities
- Navigate the wide range of brands we offer to find pieces that our customers will love.
- Use your knowledge of colour analysis, body shape profiling, and consultative selling to generate sales across the fashion floor.
- Support your department with general shop-keeping tasks and excellent customer service.
- Engage new customers through social media channels and use your creative skills to create \’fashion theatre\’ on the shopfloor, helping to drive and maximise sales and profit.
- Be an ambassador for the John Lewis brand.
Essential skills/experience you\’ll need
- A passion for everything fashion and styling.
- Excellent customer service skills that allow you to build rapport with customers.
- Great organisation skills to manage your own schedule of appointments.
Desirable skills/experience you may have
- Experience in using social media platforms to create content and engage audiences.
- Training will be provided to help you perform at your best every day.
Part-time hours will include weekends on a rota basis.
The partnership
We’re the largest employee-owned business in the UK, home to our cherished brands John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We uphold our Never Knowingly Undersold promise on price, quality, and service in John Lewis and passionately serve food-lovers in Waitrose.
As Partners, we share ownership and its rewards. We contribute to our success, working together through good and challenging times, respecting each other’s behaviours, and treating everyone with kindness and respect.
We own making the Partnership a place where everyone belongs, embracing our differences and creating an environment where we can thrive, grow individually, and as a team.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles may require pre-employment vetting, including DBS checks. You’ll be informed and provided with details during recruitment. Please complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required for some roles.
- Apply early, as vacancies can close quickly if we receive many applications.
- We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss these options with the hiring manager during your interview.
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Personal Stylist employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Stylist
✨Tip Number 1
Familiarise yourself with the latest fashion trends and brands that John Lewis offers. This knowledge will not only help you during your interview but also demonstrate your genuine passion for fashion, which is essential for a Personal Stylist role.
✨Tip Number 2
Engage with John Lewis on social media platforms. By following their accounts and interacting with their content, you can gain insights into their brand values and customer engagement strategies, which will be beneficial in your role as a Personal Stylist.
✨Tip Number 3
Prepare to showcase your customer service skills during the interview. Think of examples where you've successfully built rapport with customers or provided exceptional service, as this is a key aspect of the Personal Stylist position.
✨Tip Number 4
Consider creating a small portfolio of your styling work or fashion-related projects. This could include mood boards, personal styling sessions, or social media content you've created, which can help you stand out as a candidate who is proactive and creative.
We think you need these skills to ace Personal Stylist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Personal Stylist position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Fashion: In your CV and cover letter, express your enthusiasm for fashion and styling. Share any relevant experiences or personal projects that demonstrate your knowledge of current trends and customer engagement.
Highlight Customer Service Skills: Emphasise your excellent customer service skills in your application. Provide examples of how you've built rapport with customers in previous roles, as this is crucial for a Personal Stylist.
Engage with Social Media: If you have experience using social media to create content, mention it in your application. Discuss how you can leverage these skills to engage customers and promote the John Lewis brand effectively.
How to prepare for a job interview at John Lewis & Partners
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge about current trends, styles, and brands. This will demonstrate your genuine interest in the role of a Personal Stylist.
✨Prepare for Styling Scenarios
Anticipate questions related to styling consultations and customer interactions. Think of examples where you've successfully styled someone or provided fashion advice. Being able to articulate these experiences will showcase your consultative selling skills.
✨Engage with Social Media
Since the role involves using social media to engage customers, be prepared to discuss your experience with various platforms. Share any content you've created or campaigns you've been part of, as this will highlight your creativity and ability to connect with audiences.
✨Demonstrate Excellent Customer Service Skills
Be ready to discuss how you build rapport with customers. Provide examples of how you've gone above and beyond to ensure a positive shopping experience. This will show that you understand the importance of customer service in retail and are committed to delivering exceptional experiences.
