At a Glance
- Tasks: Train and coach catering teams to deliver exceptional food experiences.
- Company: Join the UK's largest employee-owned business with a focus on innovation.
- Benefits: Enjoy flexible working, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values service and culinary excellence.
- Qualifications: Experience in catering and coaching, with a passion for food.
- Other info: Embrace a supportive environment where you can thrive and make a difference.
The predicted salary is between 36000 - 60000 £ per year.
About the role
As a Food Coordinator and Coach, you\’ll be working with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time. You\’ll be working both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.
Key Responsibilities
- Sharing your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.
- Creating a market-leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.
- Working in the kitchen and front-of-house alongside Catering Partners.
- Delivering the central hospitality teams vision of the menu and meeting the defined presentation standards.
- Assuring the end-to-end ordering process is managed and supporting the Team Managers in all aspects of food safety compliance and administrative tasks.
- Demonstrate your passion for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.
Essential skills/experience you\’ll need
- Previous employment in a catering environment.
- Previous kitchen experience.
- Previous training or coaching experience.
Desirable skills/experience you may have
- Food Safety Levels 1-3 (training for these will be provided).
- Customer-facing selling or service environment experience.
- Administration experience.
- Good computer literacy skills.
About The Partnership
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
Important points to note: It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Food Coordinator & Coach employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Coordinator & Coach
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your passion for food and service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice your coaching skills! Think of examples from your past experiences where you’ve trained or guided others. Be ready to share these stories during your interview to demonstrate your expertise and enthusiasm for helping others grow.
✨Tip Number 3
Show off your culinary flair! If you have any unique recipes or cooking techniques, be prepared to discuss them. This not only highlights your kitchen experience but also shows your creativity and passion for food.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of something special.
We think you need these skills to ace Food Coordinator & Coach
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and hospitality shine through! Share any experiences that highlight your culinary skills or customer service prowess. We want to see that you’re not just looking for a job, but that you genuinely care about creating great dining experiences.
Tailor Your Application: Make sure to customise your application to match the role of Food Coordinator & Coach. Highlight relevant experiences from your previous catering or coaching roles. We’re looking for specific examples that demonstrate how you can contribute to our team and help us achieve those high culinary standards.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis & Partners
✨Know Your Culinary Stuff
Brush up on your food preparation skills and culinary knowledge. Be ready to discuss your previous kitchen experience and how it relates to the role. Share specific examples of how you've maintained high standards in food safety and presentation.
✨Showcase Your Coaching Skills
Prepare to talk about your training or coaching experience. Think of a time when you successfully taught someone a new skill in the kitchen or front of house. Highlight your passion for sharing knowledge and how you can help elevate the Catering team.
✨Customer Experience is Key
Since this role focuses on delivering an excellent hospitality experience, be ready to discuss how you've maximised customer satisfaction in past roles. Share any strategies you've used to enhance service and minimise wastage while still achieving sales targets.
✨Embrace the Partnership Spirit
Familiarise yourself with the values of the company and how they promote a sense of ownership among Partners. Be prepared to discuss how you can contribute to creating a positive work environment and support your colleagues in achieving shared goals.