Catering Team Leader

About The Role

As a Catering Assistant Team Leader, you\\\’ll help oversee the running of the catering operation within the site you work and support a team of Catering Assistants. You\\\’ll work alongside the catering management team to deliver an exceptional dining experience for all those using the facility and help create a culture of development and inclusion for the rest of the catering team.

At a Glance

Working Pattern: 37.5 hours per week 11:30-19:30; 2 weekends to be worked based on a 4 week rota

Contract Type: Permanent

Location: Fenny Lock

Salary: The annual salary rate for this role is £26,200

Essential Skills You\\\’ll Need

• Operational experience in Dining Room facilities and the Hospitality industry
• Stakeholder management or senior influencing skills

Desirable Skills You Could Bring

• Food Safety Level 2 and 3

What Will You Do

• Ensure food safety requirements are maintained.
• Full Site & Department Induction training from day 1
• Online Food Safety Level 2 within 3 months and Food Safety Level 3 immediately after both mandatory once in role
• Delegate tasks to the Catering Assistants
• Support the Catering Assistants; maintain good knowledge of daily tasks and facilitate training
• Induct new starters
• Learn and use the Food Monitoring System
• Create weekly rota following Partners\\\’ work schedules & holiday approvals
• Online ordering for food and uniforms
• Update department online invoicing & sales details
• Support Team Managers with interviews
• Full training on Department programs to be provided
• Ensure vending operation delivers outstanding service to meet Partners\\\’ needs
• Maintain stock inventory across campuses with minimal supervision
• Attend each vending machine as required, ensure it is clean, stocked, and accurately priced

Job Requirements

Apply the John Lewis food safety policies and procedures which include all legislation applicable to the Catering operation. Oversee the opening, closing and daily running of the operation. Prepare food to a high standard.

Benefits

Benefits include full uniform supplied including safety shoes; free meals on duty; free parking on site. After three months you\\\’ll receive Partnership discounts in store and online (25% in John Lewis & Partners, 20% in Waitrose & Partners; 12% on electrical products; some exclusions apply). You\\\’ll also be able to nominate someone you live with to share your discount. Other benefits include cinema discounts, holiday offers, and a focus on work-life balance and equal parental leave policies. Details at: https://www.jlpjobs.com/about/benefits/

Important Information – Application and Interview Process

The application process includes a CV upload followed by application questions. If internal, check Workday notifications for further guidance. If successful, the process includes a one-to-one interview. We may close vacancies early if we receive a high volume of applications. DBS checks and other probity checks may be required for some roles. Flexible working options may be available; discuss with the hiring manager during the interview.

About The Partnership

We’re the largest employee-owned business in the UK and home of John Lewis and Waitrose. We operate as Partners, driven by our purpose to build a happier world. We focus on retail excellence, innovation, and service in food and retail. As Partners we share responsibility and ownership, valuing kindness, respect, and inclusion.