Team Manager, Hospitality at John Lewis Nottingham

As a Team Manager here at John Lewis Nottingham, you'll support your catering team to ensure that every customer that visits or interacts with our catering facilities (in-store cafes, restaurants and dining rooms) has exceptional service with a seamless and enjoyable dining experience.
You'll be an outstanding specialist in people and will lead, inspire and develop your Partners enabling each of them to reach their full potential.

Key Responsibilities:
Working in our catering operation is fast paced. Your main responsibilities will include:

• Ensuring the catering operation runs smoothly for both customers and Partners (employees)

• Maintaining high levels of food hygiene and safety standards, ensuring your team do the same

• Minimising food wastage to protect our profits

• Empowering your team to act with authority and accountability in a culture where they feel supported to grow professionally and feel cared for

• Building genuine relationships with customers and internal and external stakeholders

• Working with the wider shop leadership team, taking on duty manager responsibilities when required

Essential skills/experience you'll need:

• Experience of leading a team in a fast-paced, customer focused environment is required and we'll make sure you have all the other training you need to help you perform at your best, everyday

Desirable skills/experience you may have:

• Personal Licence Holder

• Intermediate Food Hygiene (Level 3)

• Disciplinary and Grievance experience

• Hiring Manager experience

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