At a Glance
- Tasks: Train and coach catering teams to deliver exceptional food experiences.
- Company: Join the UK's largest employee-owned business with a focus on innovation.
- Benefits: Enjoy competitive pay, night premium, and flexible working options.
- Other info: Be part of a supportive team that values diversity and personal growth.
- Why this job: Make a real impact in hospitality while developing your culinary skills.
- Qualifications: Experience in catering, kitchen work, and coaching is essential.
The predicted salary is between 24000 - 36000 £ per year.
As a Food Coordinator and Coach, youll be working with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time.
You\'ll be working both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
It\'s a fast-paced role with plenty of variety to your daily tasks. Typical responsibilities will include:
- Sharing your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.
- Creating a market-leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.
- Working in the kitchen and front-of-house alongside Catering Partners
- Delivering the central hospitality teams vision of the menu and meeting the defined presentation standards.
- Assuring the end-to-end ordering process is managed and support the Team Managers in all aspects of food safety compliance and administrative tasks.
- Demonstrate your passionate for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.
Essential skills/experience you\'ll need
- Previous employment in a catering environment.
- Previous kitchen experience.
- Previous training or coaching experience.
Desirable skills/experience you may have
- Food Safety Levels 1-3 (training for these will be provided).
- Customer-facing selling or service environment experience.
- Administration experience.
- Good computer literacy skills.
The PartnershipWere the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. Were not just employees, were Partners, driven by our purpose to build a happier world. As we look to our future, theres never been a more exciting time to join us.
Were ruthlesslyfocused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where were free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
Its important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, youll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application pleasecontact usas soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Food Coordinator & Coach in Maidstone employer: John Lewis Head Office
As the largest employee-owned business in the UK, we pride ourselves on fostering a supportive and inclusive work culture where every Partner is valued and empowered to thrive. With a strong focus on personal and professional growth, we offer extensive training opportunities and flexible working arrangements, ensuring that our team members can achieve a fulfilling work-life balance while delivering exceptional hospitality experiences. Join us at John Lewis and Waitrose, where your passion for food and service will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Food Coordinator & Coach in Maidstone
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your passion for food and service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice your coaching skills! Think of examples from your past experiences where you’ve trained or mentored others. Be ready to share these stories during your interview to demonstrate your ability to lead and inspire.
✨Tip Number 3
Show off your culinary knowledge! Brush up on food safety standards and current trends in the catering industry. Being able to discuss these topics will not only impress your interviewers but also show your commitment to excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of something special.
We think you need these skills to ace Food Coordinator & Coach in Maidstone
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food and hospitality shine through! Share any experiences that highlight your culinary skills or customer service expertise. We want to see how you can bring that passion to our team.
Tailor Your Application:Make sure to customise your application to match the role of Food Coordinator & Coach. Highlight relevant experiences in catering, training, or coaching that align with the responsibilities outlined in the job description. This helps us see why you're a perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at John Lewis Head Office
✨Know Your Culinary Stuff
Brush up on your food preparation skills and culinary standards. Be ready to discuss your previous kitchen experience and how you've trained others in a catering environment. Show them your passion for great food and service!
✨Show Off Your Coaching Skills
Prepare examples of how you've effectively trained or coached others in the past. Think about specific situations where you helped someone improve their skills or knowledge, especially in a fast-paced setting.
✨Customer Experience is Key
Be ready to talk about how you create a market-leading customer experience. Share any experiences where you maximised sales or minimised wastage while exceeding customer service targets. They want to see your commitment to hospitality!
✨Embrace the Partnership Spirit
Understand the values of the company and how they focus on being brilliant at retail. Be prepared to discuss how you can contribute to a positive team environment and support your colleagues, showing that you’re a true Partner in their mission.
