At a Glance
- Tasks: Train and support catering teams to deliver exceptional food experiences.
- Company: Join the UK's largest employee-owned business with a focus on innovation.
- Benefits: Enjoy competitive pay, night premium, and flexible working options.
- Other info: Embrace diversity and thrive in a supportive team culture.
- Why this job: Make a real impact in hospitality while developing your skills in a dynamic environment.
- Qualifications: Experience in catering, kitchen work, and training or coaching.
The predicted salary is between 30000 - 42000 £ per year.
As a Food Coordinator and Coach, youll be working with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time.
You\'ll be working both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
It\'s a fast-paced role with plenty of variety to your daily tasks. Typical responsibilities will include:
- Sharing your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.
- Creating a market-leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.
- Working in the kitchen and front-of-house alongside Catering Partners
- Delivering the central hospitality teams vision of the menu and meeting the defined presentation standards.
- Assuring the end-to-end ordering process is managed and support the Team Managers in all aspects of food safety compliance and administrative tasks.
- Demonstrate your passionate for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.
Essential skills/experience you\'ll need
- Previous employment in a catering environment.
- Previous kitchen experience.
- Previous training or coaching experience.
Desirable skills/experience you may have
- Food Safety Levels 1-3 (training for these will be provided).
- Customer-facing selling or service environment experience.
- Administration experience.
- Good computer literacy skills.
The PartnershipWere the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. Were not just employees, were Partners, driven by our purpose to build a happier world. As we look to our future, theres never been a more exciting time to join us.
Were ruthlesslyfocused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where were free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
Its important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, youll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application pleasecontact usas soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Food Coordinator & Coach in Greenhithe employer: John Lewis Head Office
As the largest employee-owned business in the UK, we pride ourselves on fostering a supportive and inclusive work culture where every Partner is valued and empowered to thrive. With a strong focus on personal and professional growth, we offer extensive training opportunities and flexible working arrangements, ensuring that our team can balance their commitments while delivering exceptional service in both kitchen and front-of-house settings. Join us at John Lewis and Waitrose, where your passion for food and hospitality will be celebrated, and together, we can create memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Food Coordinator & Coach in Greenhithe
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like John Lewis Head Office. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to John Lewis Head Office
Don't be shy about reaching out to John Lewis Head Office directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Coordinator & Coach in Greenhithe
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about John Lewis Head Office and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at John Lewis Head Office
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
