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- Tasks: Train and support catering teams to deliver exceptional food experiences.
- Company: Join the UK's largest employee-owned business with a focus on innovation.
- Benefits: Enjoy competitive pay, night premium, and flexible working options.
- Why this job: Make a real impact in hospitality while developing your skills in a dynamic environment.
- Qualifications: Experience in catering, kitchen work, and training or coaching.
- Other info: Embrace diversity and thrive in a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
About the role
As a Food Coordinator and Coach, youll be working with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time.
You\’ll be working both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.
In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
It\’s a fast-paced role with plenty of variety to your daily tasks. Typical responsibilities will include:
– Sharing your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.
– Creating a market-leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.
– Working in the kitchen and front-of-house alongside Catering Partners
– Delivering the central hospitality teams vision of the menu and meeting the defined presentation standards.
– Assuring the end-to-end ordering process is managed and support the Team Managers in all aspects of food safety compliance and administrative tasks.
– Demonstrate your passionate for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.
Essential skills/experience you\’ll need
– Previous employment in a catering environment.
– Previous kitchen experience.
– Previous training or coaching experience.
Desirable skills/experience you may have
– Food Safety Levels 1-3 (training for these will be provided).
– Customer-facing selling or service environment experience.
– Administration experience.
– Good computer literacy skills.
The Partnership
Were the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. Were not just employees, were Partners, driven by our purpose to build a happier world. As we look to our future, theres never been a more exciting time to join us.
Were ruthlesslyfocused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where were free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
Its important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, youll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application pleasecontact usas soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Food Coordinator & Coach employer: John Lewis Head Office
Contact Detail:
John Lewis Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Coordinator & Coach
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your passion for food and service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your previous experience in catering and coaching, and don’t forget to highlight your enthusiasm for delivering top-notch customer experiences.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show your potential employers that you’re serious about the role by being punctual and prepared. A positive attitude goes a long way in the hospitality industry!
✨Tip Number 4
Don’t hesitate to ask questions during your interview! Inquire about their training processes or how they maintain high culinary standards. This shows your genuine interest in the role and helps you understand if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Food Coordinator & Coach
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and hospitality shine through! Share any experiences that highlight your culinary skills or customer service prowess. We want to see how you can bring that passion to our team.
Tailor Your Experience: Make sure to align your previous roles with the responsibilities of the Food Coordinator & Coach position. Highlight any training or coaching you've done in a catering environment, as this will show us you're ready to step into this role with confidence.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences. We appreciate clarity and organisation!
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at John Lewis Head Office
✨Know Your Culinary Stuff
Brush up on your food preparation skills and culinary standards. Be ready to discuss your previous kitchen experience and how you've trained others in a catering environment. Show them your passion for great food and service!
✨Showcase Your Coaching Skills
Prepare examples of how you've effectively trained or coached others in the past. Think about specific situations where you helped improve someone's skills or customer service. This will demonstrate your ability to share knowledge and inspire your team.
✨Understand the Customer Experience
Familiarise yourself with what makes a market-leading customer experience in hospitality. Be ready to talk about how you can maximise sales while minimising waste, and how you would ensure customers leave happy every time.
✨Be Ready for the Fast Pace
This role is all about variety and speed, so think of examples from your past jobs where you thrived in a fast-paced environment. Highlight your adaptability and how you handle multiple tasks without compromising on quality.