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- Tasks: Join our team as a Catering Assistant, delivering fantastic customer service and preparing delicious food.
- Company: John Lewis is a leading omnichannel retailer known for quality and exceptional customer experiences.
- Benefits: Enjoy free tasty food, no split shifts, and no late evenings for better work-life balance.
- Why this job: This role offers growth in hospitality while being part of a friendly, supportive team.
- Qualifications: No previous experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Apply early as we may close vacancies if we receive a high volume of applications.
Job Description
About you:
In our Partners, we look for those who take great pride in their work and strive for the highest standards. As a co-owner, we want you to treat where you work as your own and take great care in the service we provide to our customers.
You'll need to demonstrate your flexibility and adaptability as you understand where the needs of the shop and our customers are at different times in your day and be ready to help out your colleagues when needed.
Although task focused, customers are still your number one priority. Offering to help them where you can or finding them help if not. You'll be an ambassador for our cherished brand and make a difference to the impression they have about the John Lewis brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.
Desirable skills youll need:
Worked in a fast-paced customer-facing environment.
About the role:
At John Lewis, our ambition is to be the most inspiring omnichannel retailer, earning customers trust and lifetime loyalty through unsurpassed product curation, design, quality, personal customer service and experiences.
Do you have an interest in food and flavour, and enjoy delivering a fantastic customer experience? Then a Catering Assistant position within a friendly and busy hospitality team would be an ideal job for you. So long as you're excited about a career in hospitality, we'll support you with everything you need to grow.
Our Catering Assistants work in either our customer restaurants or staff canteen,
- Offering great customer service
- Taking pride in food preparation
- Presenting dishes to produce high-quality delicious food.
- Have a flexible approach and demonstrate enthusiasm in all tasks.
- Supporting with catering related tasks, including assisting with stock replenishment and storage of deliveries
Finally there is a great reason to apply for this role because you will be able to enjoy free tasty food in the staff canteen on your working days.
Plus there is the added benefit of not working any split shifts and no late evening work, so you will be able to spend more time with your family and friends.
Previous experience isn't required and we'll provide the training you need so that you can perform at your best, everyday.
We occasionally close vacancies early if we see a high volume of applications. We'd, therefore, recommend you apply early so you don't miss out.
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Catering Assistant employer: John Lewis Head Office
Contact Detail:
John Lewis Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Show your passion for customer service! When you interact with our team during the application process, make sure to express your enthusiasm for providing excellent service and creating memorable experiences for customers.
✨Tip Number 2
Highlight your adaptability! In a fast-paced environment like ours, being flexible is key. Share examples of how you've successfully adjusted to changing situations in previous roles or experiences.
✨Tip Number 3
Demonstrate your interest in food and hospitality! Whether it's through personal experiences or a genuine love for culinary arts, let us know why you're excited about working in a catering role.
✨Tip Number 4
Be proactive! If you have any questions about the role or the application process, don’t hesitate to reach out. Showing initiative can set you apart from other candidates.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize any experience you have in customer-facing roles. Talk about how you've provided excellent service and created positive experiences for customers in the past.
Show Flexibility and Adaptability: In your application, mention specific examples where you've had to adapt to changing situations or help out colleagues. This will demonstrate that you can thrive in a fast-paced environment.
Express Passion for Food and Hospitality: Convey your interest in food and flavor, as well as your enthusiasm for working in hospitality. This can set you apart from other candidates who may not share the same passion.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords from the listing to show that you are a perfect fit for the role.
How to prepare for a job interview at John Lewis Head Office
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns with the company's focus on customer satisfaction.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to adapt to changing situations and your willingness to support your colleagues. Discuss any experiences where you had to step in and assist others, showcasing your teamwork skills.
✨Emphasize Your Interest in Food and Hospitality
Since the role involves food preparation and customer interaction, convey your genuine interest in food and hospitality. Talk about any relevant experiences or your passion for creating enjoyable dining experiences.
✨Prepare Questions About the Role
Come prepared with thoughtful questions about the Catering Assistant position and the team dynamics. This shows your interest in the role and helps you understand how you can contribute to the company’s goals.
