Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Become a qualified Driver Installer, delivering and installing products at customers' homes.
- Company: Join John Lewis, a brand known for exceptional customer service and quality products.
- Benefits: Earn £12.50/hour with a supportive 12-month training program and career growth opportunities.
- Why this job: Enjoy hands-on work, build customer relationships, and be part of a respected brand.
- Qualifications: Must be 18+ and willing to learn; no prior experience needed.
- Other info: Work in a dynamic team environment and gain valuable skills in customer service and installation.
About the role As a Driver Trainee Installer, you will be supported through our 12-month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence. Once you\’re fully trained, you\’ll have the unique opportunity of bringing our distinctive John Lewis service right to our customers\’ door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew. The expected starting salary : £12.50, Hourly Due to its nature, you need to be 18-years or older to work in this role. Key Responsibilities Once qualified, your day will see you start at the delivery hub you are based before heading out on route. You\’ll: – Be an ambassador for the John Lewis brand with great customer service as your number one priority. – Help load up your lorry with the days deliveries working alongside the warehouse team. – Demonstrate great respect and courtesy for the customer\’s home and handle unexpected situations to find the best possible solution for your customers. – Installing products efficiently and quickly for our customers and demonstrating how they work once installed. – Keeping up to date with new products and technologies to help you perform your role at your best. – Maintaining a safe working environment. Essential skills/experience you\’ll ne…
Driver Trainee, Customer Delivery Hub employer: John Lewis Careers
Contact Detail:
John Lewis Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Trainee, Customer Delivery Hub
✨Tip Number 1
Familiarize yourself with the John Lewis brand and its values. Understanding what makes their customer service unique will help you stand out as a candidate who aligns with their mission.
✨Tip Number 2
Gain some experience in customer service or delivery roles, even if it's informal. This will not only enhance your resume but also give you practical examples to discuss during interviews.
✨Tip Number 3
Practice your communication skills. As a Driver Trainee Installer, you'll need to interact with customers regularly, so being able to convey information clearly and courteously is crucial.
✨Tip Number 4
Stay updated on the latest home technology and appliances. Showing that you have knowledge about the products you'll be delivering can impress your interviewers and demonstrate your commitment to the role.
We think you need these skills to ace Driver Trainee, Customer Delivery Hub
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Driver Trainee position. Understand the key responsibilities and essential skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or delivery roles. Mention specific examples where you demonstrated great customer service or handled unexpected situations effectively.
Show Enthusiasm for the Brand: Express your passion for the John Lewis brand in your application. Explain why you want to be a part of their team and how you align with their values of excellent customer service and respect for customers' homes.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at John Lewis Careers
✨Show Your Customer Service Skills
As a Driver Trainee Installer, you'll be the face of the John Lewis brand. Make sure to highlight any previous customer service experience during your interview. Share specific examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Problem-Solving Abilities
The role involves handling unexpected situations. Prepare to discuss scenarios where you've successfully resolved issues or adapted to challenges. This will show your potential employer that you can think on your feet and find solutions.
✨Familiarize Yourself with Products
Since you'll be installing various products, it’s beneficial to have some knowledge about them. Research common furniture and electrical appliances that John Lewis offers. This will demonstrate your enthusiasm and readiness to learn.
✨Emphasize Teamwork
You'll be working as part of a 2-person delivery crew, so it's important to showcase your ability to work well with others. Share experiences where teamwork led to successful outcomes, highlighting your communication and collaboration skills.
