Despatch Administrator

Despatch Administrator

Norwich Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a small team to manage customer delivery operations and support various administrative tasks.
  • Company: Be part of a dynamic Customer Delivery Hub focused on excellent service and teamwork.
  • Benefits: Enjoy a collaborative work environment with opportunities for personal growth and development.
  • Why this job: This role offers hands-on experience in logistics and customer service, perfect for building your career.
  • Qualifications: Proactive attitude, strong communication skills, and a willingness to learn are essential.
  • Other info: You'll be involved in exciting projects that impact customer satisfaction and business strategies.

The predicted salary is between 30000 - 42000 £ per year.

About the role To accurately and efficiently carry out administration tasks to support the Customer Delivery Hub, Customer Delivery Hub Management and Third Parties within the Customer Delivery Hub and Customer Delivery Network using a variety of systems and communication channels. You will be joining a small team made up of Administrators and Managers, so the ability to be proactive, self motivated and be an outstanding communicator is key. Key Responsibilities People planning, allocation of crew on routes and liaise with external parties Coordinate the ordering and oversee the allocation of business dress Support the CDH Management team in delivering an excellent customer experience through accurate and timely completion of daily operational tasks, including transport support using relevant systems and trackers. Understand and adhere to the General Data Protection Regulation (GDPR). Assist CDH Management in note taking activities including Disciplinary and Grievance policy and procedures, local voice and wider democracy activities. Build and maintain collaborative and effective relationships with key stakeholders Support effective CDH maintenance action and follow up, in conjunction with authorised maintenance providers and relevant system Support and champion business strategies and initiatives including Partnership Plans, CSR, Health and Wellbeing a…

Despatch Administrator employer: John Lewis Careers

As a Despatch Administrator at our Customer Delivery Hub, you will thrive in a dynamic and supportive work environment that values proactive communication and teamwork. We offer competitive benefits, opportunities for professional growth, and a commitment to employee well-being, ensuring that you can contribute meaningfully while advancing your career. Join us in fostering a culture of excellence and collaboration, where your efforts directly impact customer satisfaction and operational success.
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Contact Detail:

John Lewis Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Despatch Administrator

Tip Number 1

Fokussiere dich auf deine Kommunikationsfähigkeiten. Da die Rolle des Despatch Administrators viel Interaktion mit verschiedenen Parteien erfordert, ist es wichtig, dass du deine Fähigkeit zur klaren und effektiven Kommunikation unter Beweis stellst.

Tip Number 2

Zeige deine Proaktivität. In einem kleinen Team ist es entscheidend, dass du Initiative zeigst und bereit bist, Aufgaben selbstständig zu übernehmen, um den reibungslosen Ablauf im Customer Delivery Hub zu unterstützen.

Tip Number 3

Mach dich mit den relevanten Systemen und Trackern vertraut, die in der Rolle verwendet werden. Ein gutes Verständnis dieser Tools wird dir helfen, die täglichen operativen Aufgaben effizient zu erledigen.

Tip Number 4

Betone deine Fähigkeit, Beziehungen zu Stakeholdern aufzubauen. Die Zusammenarbeit mit verschiedenen Parteien ist ein wichtiger Teil der Rolle, also sei bereit, Beispiele für deine Erfahrungen in der Zusammenarbeit zu teilen.

We think you need these skills to ace Despatch Administrator

Strong Communication Skills
Proactive Attitude
Self-Motivation
Attention to Detail
Time Management
Data Entry Skills
Familiarity with GDPR
Team Collaboration
Problem-Solving Skills
Organizational Skills
Experience with Administrative Tasks
Ability to Build Relationships
Knowledge of Customer Service Principles
Adaptability to Changing Environments

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Despatch Administrator position. Highlight key responsibilities and required skills, such as communication and proactive problem-solving, to tailor your application.

Tailor Your CV: Customize your CV to reflect relevant experience that aligns with the responsibilities of the role. Emphasize any previous administrative roles, customer service experience, and your ability to work with various systems and stakeholders.

Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying and how your skills match the job requirements. Mention specific examples of how you've successfully managed similar tasks in the past.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Despatch Administrator role.

How to prepare for a job interview at John Lewis Careers

Show Your Proactive Nature

During the interview, highlight instances where you took initiative in previous roles. This will demonstrate your ability to be proactive and self-motivated, which is crucial for the Despatch Administrator position.

Communicate Clearly

Since outstanding communication is key, practice articulating your thoughts clearly. Be prepared to discuss how you've effectively communicated with team members and external parties in past experiences.

Familiarize Yourself with GDPR

Understanding the General Data Protection Regulation (GDPR) is essential for this role. Brush up on the basics of GDPR and be ready to discuss how you would ensure compliance in your administrative tasks.

Demonstrate Team Collaboration Skills

Be prepared to share examples of how you've built and maintained effective relationships with stakeholders in previous jobs. This will show that you can work well within a small team and support the CDH Management effectively.

Despatch Administrator
John Lewis Careers
J
  • Despatch Administrator

    Norwich
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-02-01

  • J

    John Lewis Careers

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