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- Tasks: Become a qualified Driver Installer, delivering and installing products at customers' homes.
- Company: Join the renowned John Lewis brand known for exceptional customer service.
- Benefits: Enjoy a structured 12-month training program and gain valuable skills.
- Why this job: Experience hands-on work, meet new people, and make customers happy every day.
- Qualifications: Must be 18+ with a UK B-Category manual driving licence.
- Other info: Work in a dynamic team environment and develop your career in logistics.
About the role As a Driver Trainee Installer, you will be supported through our 12-month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence. Once you\’re fully trained, you\’ll have the unique opportunity of bringing our distinctive John Lewis service right to our customers\’ door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew. Due to its nature, you need to be 18-years or older to work in this role.Due to its nature, you need to be 18-years or older to work in this role. Key Responsibilities Once qualified, your day will see you start at the delivery hub you are based before heading out on route. You\’ll: – Be an ambassador for the John Lewis brand with great customer service as your number one priority. – Help load up your lorry with the days deliveries working alongside the warehouse team. – Demonstrate great respect and courtesy for the customer\’s home and handle unexpected situations to find the best possible solution for your customers. – Installing products efficiently and quickly for our customers and demonstrating how they work once installed. – Keeping up to date with new products and technologies to help you perform your role at your best. – Maintaining a safe working environment. Essential skills/experience you\’ll need – UK B-Category manual driving licence with n…
CDH Driver Trainee employer: John Lewis Careers
Contact Detail:
John Lewis Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CDH Driver Trainee
✨Tip Number 1
Familiarize yourself with the John Lewis brand and its values. Understanding what makes their customer service unique will help you stand out during the interview process.
✨Tip Number 2
Gain some experience in customer service roles, even if it's informal. Being able to demonstrate your ability to handle customer interactions positively will be a big plus.
✨Tip Number 3
Practice your driving skills, especially with larger vehicles if possible. Since this role requires a C1 driving licence, showing confidence behind the wheel can make a great impression.
✨Tip Number 4
Be prepared to discuss how you would handle unexpected situations during deliveries. Think of examples from past experiences where you solved problems effectively.
We think you need these skills to ace CDH Driver Trainee
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Driver Trainee Installer position. Understand the key responsibilities and essential skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or driving roles. Even if you haven't worked in a similar position, showcase transferable skills that demonstrate your ability to provide excellent service and handle unexpected situations.
Show Enthusiasm for the Brand: Express your passion for the John Lewis brand in your application. Mention why you want to work for them specifically and how you align with their values of great customer service and respect for customers' homes.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at John Lewis Careers
✨Show Your Customer Service Skills
As a Driver Trainee Installer, you'll be the face of the John Lewis brand. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've gone above and beyond for customers.
✨Demonstrate Problem-Solving Abilities
The role involves handling unexpected situations. Prepare to discuss scenarios where you've successfully resolved issues or adapted to challenges. This will show your potential employer that you can think on your feet.
✨Familiarize Yourself with Products
Since you'll be installing various products, it’s beneficial to have some knowledge about them. Research common items that John Lewis delivers and installs, and be ready to discuss how you would approach their installation.
✨Emphasize Teamwork
You'll be working as part of a 2-person delivery crew, so it's important to demonstrate your ability to work well with others. Share experiences where teamwork led to successful outcomes, showcasing your collaborative spirit.
