Bodyshop Administrator

Our busy BSI, Manufacturer and insurance approved Accident Repair Bodyshop on Ransomes Europark in Ipswich repairs all makes of vehicle, whether damaged in major accidents or with minor scratches to an exceptionally high standard. An opportunity has arisen for an Administrator to join our team.

Join one of East Anglia\’s most prestigious Motor Retail Groups
We\’re looking for a customer-focused Bodyshop Advisor to become the welcoming face of John Grose at our busy Accident Repair Centre in Ipswich. In this role, you\’ll ensure every customer receives exceptional service while maintaining the highest standards of health and safety for customers, colleagues, and third parties.

What you\’ll do:

• Always deliver outstanding customer care and satisfaction.
• Build strong rapport and explain technical issues in clear, customer-friendly language.
• Keep customers informed on the progress of their vehicle repairs.
• Maintain accurate customer records in our system.
• Handle payments and process transactions.
• Respond to telephone queries promptly and professionally.
• Communicate effectively and efficiently to insurance companies

What we\’re looking for:

• Educated to A-Level standard or equivalent.
• Strong customer service skills with excellent communication and listening abilities.
• A proactive approach and confidence in advising on additional services.
• Full, clean driving licence.

What we offer:

Competitive salary: Starting at £ p.a. plus achievable bonus (OTE £30,300 p.a.).

Benefits:

• 22 days holiday plus 8