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- Tasks: Provide top-notch tech support and enhance user satisfaction in travel technology.
- Company: Leading travel management firm with a focus on user experience.
- Benefits: Birthday day off, pension scheme, and flexible hybrid work.
- Why this job: Join a dynamic team and make a real difference in travel tech.
- Qualifications: GDS experience, travel industry knowledge, and strong problem-solving skills.
- Other info: Great opportunity for career growth in a vibrant industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading travel management firm is hiring a Travel Support Specialist to enhance user satisfaction and provide technical support in a hybrid work environment. The successful candidate will play a vital role in improving operational efficiency and user confidence with travel technology platforms.
Preferred qualifications include:
- GDS experience
- Travel industry knowledge
- Strong problem-solving skills
This position offers various perks including a birthday day off and a pension scheme.
Travel Tech Support Specialist — Hybrid Role employer: John Good Group
Contact Detail:
John Good Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Tech Support Specialist — Hybrid Role
✨Tip Number 1
Network like a pro! Reach out to folks in the travel industry and let them know you're on the hunt for a Travel Tech Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your GDS skills! Since this role values GDS experience, make sure you're comfortable with the systems used in travel tech. Consider taking a quick online course or watching tutorials to refresh your knowledge.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've solved problems in tech support or improved user satisfaction. We want to hear your stories that showcase your problem-solving skills and how you’ve made a difference.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Travel Tech Support Specialist — Hybrid Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your GDS experience and any relevant travel industry knowledge. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about travel tech support and how you can enhance user satisfaction. Let us know what makes you the perfect fit for our hybrid work environment.
Showcase Your Tech Skills: Since this role involves supporting travel technology platforms, make sure to mention any technical skills or tools you’re familiar with. We love candidates who can demonstrate their tech-savviness and willingness to learn!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at John Good Group
✨Know Your Travel Tech
Make sure you brush up on your knowledge of travel technology platforms and GDS systems. Familiarise yourself with common issues users face and how to resolve them, as this will show your technical prowess and understanding of the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved problems, especially in a tech support context. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your critical thinking abilities.
✨Understand User Satisfaction
Research what enhances user satisfaction in travel tech support. Be ready to discuss strategies for improving user confidence and operational efficiency, as this will highlight your commitment to customer service and your proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s travel technology and support processes. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values, especially regarding their perks like the birthday day off.
