At a Glance
- Tasks: Support travel technology and solve user challenges to enhance platform performance.
- Company: Join The Good Travel Collective, a values-driven company with ambitious growth plans.
- Benefits: Flexible remote/hybrid work options and opportunities for personal development.
- Other info: Dynamic role in a fast-growing company with a focus on innovation.
- Why this job: Be the tech hero who empowers teams and improves travel experiences.
- Qualifications: Tech-savvy problem solver with a passion for supporting users.
The predicted salary is between 30000 - 40000 £ per year.
The Good Travel Collective, part of the John Good Group, is hiring a Product Support Specialist to keep our travel technology running smoothly and improve it as we scale. You’ll be the backbone of 2nd line support, translating user challenges into smart fixes and enabling teams to get the most from our platforms. Join a values-led business with bold growth plans. If you enjoy solving technology problems, supporting end users, and driving better ways of working, this is a fantastic opportunity.
Travel Technology Support Specialist - Remote/Hybrid in Hessle employer: John Good Group
GT Events, part of The Good Travel Collective, is an exceptional employer that fosters a dynamic and inclusive work culture, offering a hybrid working model that promotes flexibility and work-life balance. With a strong focus on employee growth, the company provides numerous benefits including a contributory pension scheme, health cash plans, and opportunities for professional development, all while being part of a 6th generation family business committed to delivering memorable travel experiences. Join a passionate team where your contributions are valued, and enjoy unique perks like a birthday day off and discounted travel opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Technology Support Specialist - Remote/Hybrid in Hessle
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from John Good Group!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at John Good Group, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like John Good Group.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Travel Technology Support Specialist - Remote/Hybrid in Hessle
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at John Good Group, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at John Good Group.
How to prepare for a job interview at John Good Group
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
