Shipping Agent in Cardiff

Full time 37.5 hours per week, Monday to Friday. Normal office hours are between 8.30-17.00. Due to the nature of the role, a high degree of flexibility is required to work weekends and evenings on a rota basis. Circa £26,000 per annum depending on experience, plus car allowance and out of hours allowance. Plus non contractual bonus of up to 10%.

Although based in our office in Cardiff, there will be a requirement to visit other ports as required.

The ‘Good’ things you can get:

• 25 days annual leave plus bank holidays
• Birthday day off work
• Contributory pension scheme (up to 8% matched contribution)
• Life assurance (4x if contributing 4% into the pension)
• Health cash plan and YuLife membership, with virtual GP and EAP
• Referral Scheme
• Long service awards including gifts and increase in annual holiday entitlement
• Employee volunteering and matched charitable donations
• Social events such as a family summer BBQ and Christmas party
• An exciting opportunity to be entered into a twice a year draw to “live your dream” with a bucket list activity of your choice paid for by John Good Group!

Who are we? BAY Shipping Ltd are one of the UK’s leading independent port agents. Established in Wales in 1992, with locations throughout the UK, we’re renowned for the expertise and local knowledge of our highly skilled team. We are part of the John Good Group of companies, a sixth-generation, family business. Winners of the Yorkshire & Humberside Family Awards 2022 for Family Business of the Year and Best Social Impact. Founded on family values, we put our people, planet, and communities at the heart of everything we do.

The role: We are looking for a Shipping Agent, based in our offices in Cardiff to assist the agency team in the day-to-day ship’s agency operations at various ports both locally and at other locations in the UK. This is an exciting and varied role, with no two days the same. One minute you can be supporting with crew changes and next booking pilots and tugs to ensure the safe berthing of the ship. Normal office hours are between 8.30-17.00; however, due to the nature of the role, the successful candidate will be required to work as part of a team of Shipping Agents to provide out of hours cover on a rota basis which includes evening and weekend working.

The role will include:

• Customs documentation (report / clearing the vessel)
• Assist vessel Master with day/day requirements doctors, dentists, provisions etc.
• Contact with port authority for berthing schedule
• Stevedores’ daily updates – discharge/loading prospects
• Planning time to ensure the highest level of service to vessels/customers

About you: Previous experience of working in a shipping agency/forwarding environment is desirable; however, if you have a keen interest in pursuing a career in Shipping please apply as full training can be provided. A high degree of flexibility with the availability to work weekends and evenings on a rota basis. Ability to work in a fast-paced, sometimes pressured environment whilst providing an effective and efficient service to our customers and complying with port health & safety requirements. Experience of using Microsoft packages and a CRM system. Ability to build relationships and confidently communicate both verbally and in writing. Strong attention to detail. Happy to roll your sleeves up and get involved with the ability to work well within a small team. Ability to drive and hold a valid (full) licence is essential as frequent travel between ports and vessels will be required.

Our people are fundamental to our success with a drive to deliver quality services to our customers. So, if you have the above qualities please apply attaching your CV with a supporting statement detailing how you meet the above criteria and what attracted you to this position.

Diversity: We respect and value difference and seek to create an inclusive workplace which promotes and values the diversity of our employees. We believe in promoting an environment where everyone, from any background has access to the opportunities to grow and succeed.

Recruitment Agencies: Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our People Team or Hiring Managers.

GDPR: John Good Group care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.

Location: Based at our offices in Cardiff.