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- Tasks: Support bereaved families with care, manage paperwork, and coordinate schedules.
- Company: Join a compassionate team in a meaningful and rewarding environment.
- Benefits: Competitive salary, pension, free parking, and a supportive team culture.
- Why this job: Make a real difference in people's lives during challenging times.
- Qualifications: Strong communication skills, admin experience, and a valid UK driver’s licence.
- Other info: Enjoy a close-knit team atmosphere with opportunities for personal growth.
The predicted salary is between 29000 - 40600 £ per year.
We are looking for a well-organised, efficient, and empathetic person with excellent communication and office skills to join our tight-knit, hard-working team as a Funeral Administrator. This is a full-time, office-based position, working between our funeral homes in Inverness and Dingwall.
The role involves:
- Being one of the first points of contact for bereaved families, requiring utmost care and sensitivity.
- Managing a busy office environment with accurate and efficient paperwork and information handling.
- Dealing with and responding to a high volume of calls, emails, and letters.
- Scheduling multiple diaries.
- Cash-handling and liaising with celebrants.
- Preparing Orders of Service and matching family photographs to music for funerals.
- Advising clients on pre-paid funeral plans and memorials after training.
Requirements:
- Competence in MS Office packages, especially Word, Excel, and Outlook.
- A full valid UK driver’s license.
- Ability to maintain confidentiality and discretion.
- Respect, patience, and empathy when dealing with the recently bereaved.
The benefits include:
- A competitive salary starting from £29,000, depending on experience.
- A company pension and full uniform.
- Free on-site parking.
- A supportive and friendly team environment.
If you feel up to the challenge, please get in touch! Send your CV with a covering letter stating why you’d be a good fit for the role.
Funeral Administrator in Inverness employer: John Fraser & Son
Contact Detail:
John Fraser & Son Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Administrator in Inverness
✨Tip Number 1
Network like a pro! Reach out to people in the funeral industry or related fields. Attend local events or join online groups where you can connect with professionals. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider role-playing scenarios with friends or family. This will help you feel more confident when dealing with bereaved families and ensure you convey empathy and professionalism.
✨Tip Number 3
Get familiar with the tools of the trade! Brush up on your MS Office skills, especially Word and Excel. You could even create sample documents or spreadsheets to showcase your proficiency during interviews. It’ll show you’re ready to hit the ground running!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Make sure to highlight your organisational skills and empathy in your application – it’s what we value most!
We think you need these skills to ace Funeral Administrator in Inverness
Some tips for your application 🫡
Craft a Personal Covering Letter: When writing your covering letter, make it personal! Share why you’re drawn to this role and how your skills align with what we’re looking for. Show us your empathy and understanding of the sensitive nature of the work.
Highlight Your Organisational Skills: In your CV, don’t forget to showcase your top-notch organisational skills. Mention any experience you have with managing multiple tasks or schedules, as this is key in our busy office environment.
Demonstrate Your Communication Skills: Since communication is vital in this role, give examples of how you’ve effectively communicated in previous jobs. Whether it’s handling calls, emails, or face-to-face interactions, let us know how you connect with others.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at John Fraser & Son
✨Show Your Empathy
As a Funeral Administrator, you'll be dealing with bereaved families, so it's crucial to demonstrate your empathetic nature during the interview. Share examples from your past experiences where you've shown compassion and understanding, especially in sensitive situations.
✨Highlight Your Organisational Skills
This role requires top-notch admin skills, so be prepared to discuss how you manage multiple tasks efficiently. Bring up specific tools or methods you use to stay organised, like calendar management or task prioritisation, and how these have helped you in previous roles.
✨Familiarise Yourself with Relevant Software
Since you'll need to be competent in MS Office, brush up on your skills in Word, Excel, and Outlook before the interview. You might even want to mention any relevant projects where you've used these tools effectively, showcasing your technical proficiency.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle difficult situations, such as managing a high volume of calls or dealing with sensitive information. Think of scenarios where you've successfully navigated similar challenges and be ready to share those stories.
