Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for customers and support daily operations at our depot.
- Company: Join a busy and dynamic team in Livingston with a focus on customer service.
- Benefits: Enjoy a competitive salary, 25 days annual leave, plus Bank Holidays.
- Why this job: Make a real impact by providing excellent customer service and supporting your team.
- Qualifications: Organised, communicative, and proficient in Microsoft packages.
- Other info: Great opportunity to develop skills in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a Junior Hire Controller to join our busy depot in Livingston. As a Junior Hire Controller you will be the first point of contact for our varied customer base and will support the hire desk team in all aspects of the day-to-day operations of the depot. The role will be office based and comes with a competitive salary, 25 days paid annual leave plus Bank Holidays.
Responsibilities include (but are not restricted to) the following:
- Providing all customers with the same excellent levels of customer service throughout the hire process
- Dealing with customer enquiries and requests via phone and email
- Processing customer orders using rental software package MCSrm
- Processing paperwork associated with hire contracts and the servicing of equipment
- Working closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard
Desired skills and experience:
- We are looking for a well organised individual who has the ability to prioritise a variety of matters, as and when they arise, and deal with them in a professional and timely manner
- Can demonstrate high levels of both oral and written communication skills to forge strong internal and external relationships, across all levels of business
- Has the capacity to work autonomously and to prioritise their workload to meet strict deadlines
- Is able to thrive when both working as part of a team and as an individual
- Is proficient with all Microsoft packages (Word, Excel, Outlook etc) with strong typing and general computer skills
- Has good business awareness and attention to detail in every aspect of their work
Does this sound like the role for you? If so, to apply please send your CV to powerjobs@johnfhunt.co.uk
Junior Hire Controller – Livingston employer: John F Hunt Power
Contact Detail:
John F Hunt Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Hire Controller – Livingston
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their values, recent projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and colleagues alike, being able to express yourself clearly is key. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and keen to learn more about the role and the company. Ask about team dynamics or how success is measured in the Junior Hire Controller position.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the next step in your career with us at StudySmarter.
We think you need these skills to ace Junior Hire Controller – Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Hire Controller role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since communication is key in this role, ensure your written application reflects your ability to convey information clearly. Use professional language and check for any typos or errors before hitting send. We appreciate attention to detail!
Highlight Your Organisational Skills: As a Junior Hire Controller, you'll need to juggle various tasks. In your application, mention any experiences where you've successfully managed multiple priorities. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Let’s get your application rolling!
How to prepare for a job interview at John F Hunt Power
✨Know Your Customer Service Basics
As a Junior Hire Controller, you'll be the first point of contact for customers. Brush up on your customer service skills and think of examples where you've provided excellent service. Be ready to discuss how you would handle different customer enquiries and requests.
✨Familiarise Yourself with MCSrm
Since you'll be processing customer orders using rental software, it’s a good idea to get familiar with MCSrm or similar rental software. If you can, try to find online tutorials or resources to understand its basic functions. This will show your initiative and readiness to hit the ground running.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities. Prepare to share specific examples of how you've managed multiple tasks or prioritised workloads in previous roles. Think about times when you met tight deadlines and how you kept everything on track.
✨Show Off Your Communication Skills
With high levels of oral and written communication being essential, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask during the interview. This not only shows your interest but also gives you a chance to demonstrate your communication prowess.
