At a Glance
- Tasks: Be the go-to person for customer queries and manage hire processes efficiently.
- Company: Join a dynamic team at a leading hire company in Aldridge.
- Benefits: Enjoy a competitive salary, 25 days holiday, plus Bank Holidays.
- Other info: Great opportunity for growth and teamwork in a busy office setting.
- Why this job: Kickstart your career in a supportive environment with real responsibilities.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 Β£ per year.
We are currently looking for a Hire Controller to join our busy hire desk team in Aldridge, Walsall.
As a Hire Controller you will be the first point of contact for our varied customer base, working alongside our existing hire team to support the Depot Manager in all day-to-day aspects of the business.
The role will be office based and comes with a competitive salary, 25 days paid annual leave plus Bank Holidays.
Responsibilities Include (but Are Not Restricted To) The Following
- Providing all customers with the same excellent levels of customer service throughout the hire process.
- Dealing with customer enquiries and requests via phone and email.
- Processing customer orders using rental software package.
- Organising logistics for deliveries, collections and servicing.
- Processing paperwork associated with hire contracts and the servicing of equipment.
- Work closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard.
- Desired Skills And Experience
We are looking for a well organised individual who
- Has the ability to prioritise a variety of matters, as and when they arise, and deal with them in a professional and timely manner.
- Can demonstrate high levels of both oral and written communication skills to forge strong internal and external relationships, across all levels of business.
- Has the capacity to work autonomously and to prioritise their workload to meet strict deadlines.
- Is able to thrive when both working as part of a team and as an individual.
- Is proficient with all Microsoft packages (Word, Excel, Outlook etc) with strong typing and general computer skills.
- Has good business awareness and attention detail in every aspect of their work.
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Hire Controller β Midlands in Grays employer: John F Hunt Power
John F Hunt Power is an excellent employer, offering a dynamic work environment in Bristol where Field Service Engineers can thrive. With a strong focus on employee growth and development, the company provides comprehensive training and support, alongside competitive benefits such as a company vehicle and mobile technology. The collaborative culture fosters teamwork and innovation, making it a rewarding place for those looking to make a meaningful impact in the power generation sector.