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- Tasks: Lead technical support and oversee repairs in the North East and Scotland.
- Company: Join a dynamic company focused on technical excellence and customer service.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a company vehicle.
- Other info: Opportunity to work in a collaborative environment with career growth potential.
- Why this job: Make a real impact by ensuring top-notch technical support and training engineers.
- Qualifications: Extensive generator experience, strong management skills, and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
As a Regional Technical Manager for the North, the successful candidate will provide technical support and assistance to the wider business, specifically within our North East depot in Durham, and our Scotland depot in Livingston. Coordinating with our other Regional Technical Managers and Depot Foreman, this role is pivotal to ensuring continuity throughout the company in all technical matters.
The role will consist of a combination of field and depot-based work, with an expectation that your time is split equally between both locations, and comes with a competitive salary, 25 days holiday and a company vehicle.
Responsibilities include (but are not restricted to) the following:
- Oversee all repairs within your region to ensure optimum utilisation of assets at all times.
- Assist engineering team with major repairs.
- Provide engineering problem solving/fault finding.
- Support sales team with technical queries and application sizing.
- Assist sales team by attending client site visits to provide technical support.
- Liaise with customers when required to provide technical information.
- Train and develop engineers to meet operational requirements.
- Support the National Technical Manager, providing reports on depot performance, repairs, and quality control as required.
- Ensuring duties are always carried out in line with the business Health & Safety policies.
The successful candidate must be able to demonstrate extensive Generator experience & knowledge, with a track record of delivering technical excellence in previous roles. They should have extensive knowledge of BSU systems, possess strong management skills, enabling them to supervise a team of engineers, and have sound commercial awareness and judgement. The ability to prioritise work and adjust according to the demands of the business is essential, as is the capability to work as part of a team and independently. Strong communication skills with internal and external stakeholders at all levels are required, along with a passion to deliver first-class customer service at all times, encouraging buy-in from their teams. A full UK driving licence held for a minimum of 3 years is necessary, and a forklift licence is preferable (training provided if required).
Regional Technical Manager – North East & Scotland employer: John F Hunt Group
Contact Detail:
John F Hunt Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Technical Manager – North East & Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show that you’re not just a fit for the role, but also for the company culture. Tailor your answers to reflect how your experience aligns with their mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and appreciation for the opportunity.
We think you need these skills to ace Regional Technical Manager – North East & Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Technical Manager role. Highlight your generator experience and any relevant technical skills that match what we're looking for. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a clear understanding of the position.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully solved technical issues or improved processes. We value candidates who can demonstrate their ability to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at John F Hunt Group
✨Know Your Generators
Make sure you brush up on your generator knowledge before the interview. Be ready to discuss specific models, their applications, and any relevant BSU systems. This will show that you’re not just familiar with the equipment but also passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled engineering problems in the past. Think of situations where you had to troubleshoot or assist with major repairs. This will demonstrate your technical expertise and ability to support the engineering team effectively.
✨Communicate Like a Pro
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. You might be asked how you would handle technical queries from the sales team or communicate with customers, so be ready to showcase your communication skills.
✨Team Player Vibes
Highlight your experience working in teams, especially in a supervisory role. Discuss how you’ve trained or developed engineers in the past, as well as how you can contribute to a positive team environment while also being able to work independently.